What are the responsibilities and job description for the Client Support Representative position at STM INDUSTRIES INC?
Company Overview:
Are you passionate about working with customers and learning the world's newest technology systems? At our company, our Client Support Representatives thrive in an environment where technology is evolving and customers have the opportunity to save money while investing in the future. Our Client Support Representatives will be able to showcase their impeccable customer service and sales skills on a daily basis working with our unwavering customer base. Being authorized partners with telecommunication clients has allowed our company the ability to contribute to the world of technology and telecommunications while doing what we love most, working with customers and providing them with an exceptional experience.
As a Client Support Representative, the role will include working with customers that are eligible for services to provide them with reliable, affordable, and accessible wireless devices. We take pride in offering our customers unique experiences by representing one of the oldest and largest telecommunications clients. Our ambition to transform the communications and sales industry demands exceptional individuals who are driven by our vision and eagerness to tackle the challenges ahead. We are seeking a Client Support Representative who is enthusiastic about our objectives. If you want to have the chance to make a meaningful impact in a thriving industry, join our team today.
Client Support Representative Daily Responsibilities:
- Obtain knowledge of products and services offered by our clients so that any Client Support Representative is prepared to answer questions or inquiries customers may have
- Present products and services to customers, demonstrating the advance technology systems
- When working with customers, demonstrate the ability to build professional relationships and process sales orders with our high tech devices keeping all information confidential
- Develop an understanding of target audience to better suit the customers needs and find the appropriate solution and service for them
- Stay up to date on all client trends, reporting them back to upper management to increase sales margins
- Follow all store compliance and keep working station up to satisfaction for when customers approach
Client Support Representative Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service or sales position
- Excellent communication skills
- Ability to perform job functions and responsibilities without supervision
- Passion for customer service or technology services is a plus
Job Type: Full-time
Pay: $3,400.00 - $4,650.00 per month
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $3,400 - $4,650
