OPERATIONS OFFICER

Position General Responsibilities:

Coordinate, oversee and supervise all operations-related function of Conrad Branch. Facilitate communications and act as a liaison between the corporate office and the Conrad Branch. Where appropriate represent office concerns to management and/or main office management. Implement and enforce Bank wide policies, practices & procedures. Oversee performance of operations personnel at the Conrad Branch.

Education, Experience and Certification Requirements

Note:  Only minimum responsibilities are listed.  Other responsibilities may be required as requested by management.

Basic Qualifications:

1. Minimum 3-5 years previous Bank operations and/or compliance/audit knowledge or related field experience or equivalent training and/or experience.
2. Strong interpersonal communication skills – both written and verbal.
3. Excellent organizational skills.  Must be able to work independently and to prioritize multiple tasks.
4. Preferred-Previous supervisory experience

Dimension of Job:

Supervision of overall operations functions for the Conrad Branch, including teller line and new account areas.

Position Specific Responsibilities, Duties and Competencies

1. Management Functions:

1. Fully utilize technical skills and encourage staff to do the same. Increase knowledge of   and remain flexible to change in use of technology at Stockman Bank
2. Exercise sound time management and good prioritization skills
3. Supervise through strong leadership and mentoring
4. Exercise sound and consistent judgment and decision-making skills in all areas of responsibility
5. Exercise strategic vision in organizing and managing operational and personnel function of the Conrad Office
6. Implement ongoing staff development to build knowledge and depth in the Conrad Office.
7. Act as a mentor to staff and lead by example
8. Maintain effective lines of communication at all times with supervision and staff
9. Maintain a working knowledge of Bank’s written policies and procedures as well as those regarding Bank Secrecy Act, Regulation CC, Regulation E and Bank Security