What are the responsibilities and job description for the RECEPTIONIST/LOAN ASSISTANT position at Stockman Bank of Montana?
Position General Responsibilities:
This position is responsible for extensive customer contact, including phone and in person contact. In addition to handling customer traffic, the Receptionist/Consumer Loan Assistant will make recommendations of additional products and referrals to the customers as well as leads to the bank officer. Responsible for following banking regulations and procedures while maintaining protection of the bank‘s assets. Responsible for various duties, performing as a Loan Processor for designated officers. This includes all facets of loan document preparation, recordation, and maintenance of credit files. Tickler list management and loan accounting are also critical to the job function
Employees Supervised:
None
Education, Experience and Certification Requirements
Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.
Basic Qualifications
1. Strong commitment to providing exceptional customer service.
2. Good interpersonal/team skills with ability to develop effective working relationships.
3. High School diploma or equivalency
4. Ten key proficiency
5. Previous personal/computer experience
Preferred Skills
- Previous multi-line phone handling experience
For full description, which includes physical mental demands please see attachment.
