What are the responsibilities and job description for the Server position at Stockyards Hotel?
WHO WERE SEEKING:
Were seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our team members, guests, and community.
We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work.
The right server will be as inspired and passionate about this vision as we are. Care for people, a belief in the power of community, and the desire to create extraordinary experiences drive us. You must apply if these things also drive you!
ESSENTIAL RESPONSABILITIES:
- Greet and welcome guests in a friendly and professional manner.
- Take accurate food and beverage orders from guests.
- Serve food and beverages promptly and efficiently.
- Educate guests about menu items, specials, and promotions.
- Handle guest inquiries and resolve any issues or complaints in a timely and professional manner.
- Maintain a clean and organized work area, including tables, dining areas, and service stations.
- Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
- Adhere to all health and safety regulations and maintain high standards of hygiene.
- Process payments and handle cash, credit card, and other forms of payment accurately.
- Assist in other areas of the restaurant as needed, including bussing tables and assisting with clean-up
MUST HAVES:
- Excellent customer service skills.
- Neat appearance.
- Crisp upkeep of uniform.
- Professional demeanor.
- Flexible schedule, able to work evenings, weekends, and holidays.
Qualifications:
- Previous experience in a customer service role, preferably in a restaurant setting.
- Excellent communication and interpersonal skills.
- Ability to multitask and remain calm under pressure.
- Strong organizational skills and attention to detail.
- A friendly demeanor and a passion for hospitality.
- Ability to stand and walk for extended periods.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
H3 Ranch complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.