Income Maintenance Caseworker III

POSITION RESPONSIBILITIES: The primary purpose of the Income Maintenance Caseworker position is to function in a lead worker role for the WFFA (Work First Family Assistance), Child Day Care, Energy, and Food and Nutrition unit. This position acts as a back-up for various programs for applications, changes, and help desk tickets. This worker will also perform intense quality control checks for the listed programs. This position will be given projects and high-level assignments that will require more expertise and responsibility. Extensive policy knowledge is required in at least one program area but preferably all programs listed above.

KNOWLEDGE, SKILLS AND ABILITIES

· Considerable knowledge of the state NC Fast system

· Considerable knowledge of the program/areas of assignment

· Considerable knowledge of multiple policies and NC Fast procedures

· General knowledge of all agency and community programs and services which could affect the client/applicant

· Good mathematical reasoning and computational skills

· Ability to read, analyze, and interpret rules, regulations, and procedures independently and good training skills

· Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations, and procedures

· Ability to perform caseworker functions within structured time frames

· Ability to express ideas clearly and concisely and to plan and execute work effectively

· Ability to produce results with limited resources

· Ability to work under pressure

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Two years of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.

Graduation from an accredited associate degree program in Human Services Technology, Social Services Associate, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum; or graduation from high school and two years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical or legal tasks with at least two years of such experience being in an income maintenance program, or graduation from high school and three years of paraprofessional, clerical or other public contact experience which included negotiating, interviewing, explaining information, the gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.

Note: Applicants who meet the education requirements but not the work experience requirement will be considered for trainee status or work against status.

APPLICATION PROCESS

***All applicants must complete a State Application Form (PD-107). Applications are available from the Department of Social Services (336-593-2861) and on the Stokes County Website (http://www.co.stokes.nc.us/). Resumes will not be accepted in lieu of the PD-107.***

CONTACT: If you are interested in this position and feel that you meet all the qualifications for the position, please submit an application to:

Ms. Angela Easter

Stokes County Department of Social Services

P.O. Box 30

Danbury, North Carolina 27016

Telephone: (336) 593-2861

IMPORTANT NOTE:

• Applicants will be expected to supply an official transcript of any college work.
• Degrees must be from appropriately accredited institutions.
• All employees are required to take a physical exam including a urinalysis.
• Must complete required certification and training requirements as determined by DSS and the County and within the specified time frames for the position, based upon the area of assignment.
• Valid driver’s license is required.
• Stokes County will complete background investigations on applicants that shall include, at a minimum, an identity verification, a sex offender registry check, and a criminal record check. In addition, a credit check, educational verification check, and/or driving record history may be required depending upon position applied for.

Note: In accordance with State mandates and the Stokes County Emergency Operations Plan, Stokes County DSS staff are required to staff emergency shelters during times of disaster. Please be advised that every staff person is eligible to be assigned to an emergency shelter or Emergency Operations Center.

Stokes County Is An Equal Opportunity Employer

Job Type: Full-time

Pay: $39,100.00 - $62,600.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift

Work Location: In person

Salary : $39,100 - $62,600