What are the responsibilities and job description for the IT Support Technician position at Stone Belt?
Stone Belt, a local non-profit organization in Bloomington, IN, is seeking to add a full-time IT Help Desk Support Technician to our team! If you enjoy working in a fast-paced environment and value being part of an organization that does meaningful work in the community – this may be the fit for you!
This full-time opportunity has a starting hourly wage of $15/hour, and offers a plethora of exciting benefits, including:
· Health/life/vision/dental insurance
· A $1000 sign on bonus
· 401k with company matching
· A robust PTO package
· Various discount programs, and many others!
As a Help Desk Technician at Stone Belt, you’ll gain valuable IT experience in a wide array of different areas. In this role, you can expect to do any of the following:
· Reply and follow up on technical help tickets submitted via phone, email, or in person
· Troubleshoot network, workstation, printer, and communication issues
· Basic network troubleshooting and support
· Configuring, installing, and replacing agency devices such as computers, printers, software, etc…
· Maintain documentation of all support tickets and their resolutions
· Create, maintain, and assign permissions to users in active directory and appropriate software systems
· Order and maintain mobile devices
Our ideal candidate for this position must have at least a high school diploma and be enrolled (or have completed) in a degree program for an Information Technology related discipline at an accredited technical school or college. As this position will require occasional travel to other agency locations, you will also need a valid driver’s license and reliable transportation with insurance. We’re looking for an excellent communicator who can think on their feet and troubleshoot multiple issues at once. Possessing at least a rudimentary knowledge of Active Directory, Group Policy, and Networking is a plus!
For more information, please contact our HR Manager, Preston:
Phone: 812-332-2168 ext. 261
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- IT Support/Help Desk: 1 year (Required)
Ability to Relocate:
- Bloomington, IN 47408: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17
