Sales Manager

City, State : Austin, Texas

The SALES MANAGER will generate group business in designated market segment and maximize revenue profitability using proactive sales activities in accordance with established hotel brand standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Prospect for new business through solicitation, networking, cold-calling.
• Improve hotel visibility by conducting outside sales calls / blitzes, attending trade shows and market segment related events
• Design and deliver marketing promotions and campaigns involving direct mail, social media, ads, etc.
• Meet or exceed established monthly, quarterly and annual targeted sales goals and profit margins
• Maintain an active list of accounts to ensure continuous relationship development
• Develop and execute monthly focused and aggressive action plans
• Communicate with internal business partners on upcoming group needs, VIP clients, meeting functions.
• Maintain and secure repeat business through client satisfaction and loyalty.
• Maintain knowledge of industry and trends in market, particularly amongst competitor set.
• Maintains regular attendance and is consistently on time.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and / or abilities required.

Associate demonstrates ORGANIZATIONAL SUPPORT

Associate demonstrates INITIATIVE

Associate demonstrates exemplary DEPENDABILITY / RELIABILITY

Associate demonstrates ACCOUNTABILITY for their job performance

Associate demonstrates acceptable PRODUCTIVITY standards

Associate demonstrates effective PROBLEM SOLVING

Associate demonstrates WORKPLACE RESPECT to all associates

Associate demonstrates effective ORAL / WRITTEN COMMUNICATION

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

EDUCATION AND EXPERIENCE REQUIREMENTS :

Minimum of 4 years of progressively responsible management experience in Group Sales within a 200 room full-service hotel; OR 4 year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major and 5 years of experience in Sales within a 200 room full-service hotel or related professional area.

LANGUAGE ABILITY

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATH ABILITY

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS

Ability to interpret and perform basic computer functions. Experience with SalesPro and Hilton OnQ is preferred.

WORK ENVIRONMENT

The work environment normally entails the following :

Indoor work environment

Exposure to cleaning chemicals throughout the day

Minimal to moderate noise levels consistent with hotel environment

PHYSICAL DEMANDS

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.

Walk more than 1 / 3 of the time

Sit more than 2 / 3 of the time

Use hands to finger, handle, or feel 10% percentage of time

Reach with hands and arms 25 % of time

Talk or hear 75% of time

Lift up to 10 lbs.

Push / pull up to 10 lbs.

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates.

Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.