What are the responsibilities and job description for the Seasonal Bell Attendant/Driver- Stonebridge Inn (Housing Available) position at Stonebridge Inn?
Overview
Company Overview
At CoralTree, we serve from the heart – always and in all ways. Whether that’s serving our owners, our team members or our guests, we strive to make a meaningful difference in every interaction. We believe that genuine connection is at the heart of what people value most, so it’s our commitment to bring humanity to everything we do. Ideas are easy. Results are hard. That’s why we create value in every experience – empowering teams, innovating meaningful programming and driving creativity you can measure. It’s about reimagining at the property level – where signature moments take root, where iconic brands are born and where real impact is a result of the experience – and experiences – we deliver. Our team members are the soul of our company, and they embody our company values:
Integrity – Empowerment – Relationships – Performance – Innovation – Balanced Life
We believe that when we have the opportunity to bring our authentic selves to work each day, we can build something truly incredible. That’s why were committed to building a company where everyone can be their true selves. We’re not just talking about hiring a diverse team or serving diverse customers-we’re talking about literally creating a space where everyone is welcomed and celebrated for who they are.
Job Summary:
As a Bell Attendant/Driver, you will be the first point of contact for our guests, providing a warm welcome and ensuring a memorable experience from arrival to departure. Your responsibilities will include assisting with luggage, offering transportation, and sharing insights about the resort and local attractions.
Responsibilities
Responsibilities:
- Guest Welcome: Enthusiastically greet guests upon arrival, anticipating their needs and responding promptly with a friendly demeanor, no matter the time of day.
- Guest Interaction: Engage with guests in a personable manner, entertaining and informing them about resort amenities and local attractions.
- Complaints Resolution: Proactively address and resolve guest complaints to foster loyalty and satisfaction.
- Orientation and Tours: Escort arriving guests to their rooms, providing orientation and historical context about the resort.
- Local Recommendations: Share personal stories and recommend activities, attractions, and points of interest, offering brochures and maps as needed.
- Transportation Assistance: Coordinate guest transportation needs, including parking and retrieving vehicles.
- Miscellaneous Tasks: Assist with various guest requests and reservations to enhance their overall stay.
- Smile and greet every guest especially when they’re in proximity.
- Provide quick and efficient service.
- Remember guest names and use them often in interactions.
- Offer assistance and provide options to guests.
- Emphasize creating a positive guest experience and building lasting connections by thanking guests and inviting them back.
Qualifications
Qualifications:
- Driver's License: Valid state driver’s license with a good driving record.
- Flexibility: Willingness to work varied hours, including weekends and holidays; ability to adapt to a dynamic work environment.
- Experience: Previous experience in customer service and driving different types of vehicles is preferred.
- People Skills: Strong interpersonal skills and a passion for creating exceptional guest experiences.
- Communication: Fluent in English, with excellent verbal and written communication skills.
Wage Information:The hourly wage for this position is $17.00 plus tips.
Benefits:
As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:
- Room discounts for all team members, as well as for their friends and family immediately upon hire.
- Discounted bus passes for local commuters.
- Ski pass or wellness bonus is available for the winter season.
- Employee Assistance Program
- Pet Insurance
This package reflects our commitment to the well-being and satisfaction of our team!
If you are a "people person" who loves serving others and creating exceptional guest experiences, we encourage you to apply!
This job posting will close on 2/28/2025 or until the position has been filled.
