What are the responsibilities and job description for the Host/Hostess position at StoneBridge Village POA?
LedgeStone Grille (located in StoneBridge Village Clubhouse)
A Hostess, or Greeter, is responsible for welcoming customers to a food service environment and ensuring that they are seated and receive attentive service. Their duties include maintaining a waitlist of patrons during busy meal service, passing out menus and accepting phone calls, assisting servers with to go orders.
Responsibilities
- A Hostess’s duties primarily focus on ensuring the guests have a positive experience as soon as they enter.
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitress’s name
- Greet customers upon their departure
- Optimizing seating at different tables to ensure even workload for wait staff
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
Essential Physical Requirements:
- Ability to walk or stand during entire shift
- Continuous reaching, bending, lifting, carrying, and stooping, ability to lift 50 pounds
- Hazards may include, but are not limited to, cuts, slipping, tripping, falls & burns
- Restaurant or customer service experience preferred
- Must be able to stand continuously throughout an 8-hour shift
Knowledge & Skills Required:
- Prefer previous work experience as a Host/Hostess or Waiter/Waitress
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
How to Apply
Please apply in person at the LedgeStone Grille located on the lower level of the StoneBridge Village POA Clubhouse. Please come prepared for a possible on the spot interview. Please ask for Christine. We are located at 1600 LedgeStone Way, Branson West MO 65737.
Job Type: Seasonal
Pay: From $14.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $14