What are the responsibilities and job description for the FRONT OF THE HOUSE TEAM MEMBER position at Stonefire Grill?
About the Role : Driven by our values and an innate understanding of our culture, the front-of-the-house (FOH) Team Member's primary responsibility is to work with the Restaurant Team in providing our guests with an exceptional and memorable dining experience that exceeds their expectations.
Compensation : This role is a non-exempt, hourly position. Starting rate is minimum wage plus tips.
Core Responsibilities
- Is Happy To Serve! Leads through service. Supports and empowers the entire Restaurant team. Demonstrates integrity, values, and a sense of commitment in the work environment consistent with the Company's Mission, Vision and Values.
- Maintains and ensures on each shift, that there is a Team and Guest focus while performing responsibilities. This is done by demonstrating Respect and Loyalty to the entire team every shift.
- Understands his / her role as a Restaurant partner and team player with Managers, Heart of the House and Front of the House Team Members, working together to achieve common goals.
- Ensures Points of Service and service standards are maintained throughout the shift through personal interaction with the guests.
- Touches tables and engages with guests to ensure guest expectations are exceeded. Partners with Managers in handling guest recovery interactions.
- Participates in preorder taking, entering orders into POSI, and packing of equipment and food.
- Adheres to all Health Department and sanitation standards and keeps restaurant in clean, comfortable, and inviting state.
- Attends all scheduled team meetings and brings suggestions for improvement.
- Performs other related duties as assigned by the General Manager or other members of the management team.
Leadership & Culture
Requirements
About You
Uniform Requirements
Our Values
Salary Description
16.50 per hour plus tips
Salary : $17
