What are the responsibilities and job description for the Server Lead position at Stoneridge Creek?
Certified as a "Great Place to Work" for 5 years in a row!
GENERAL SUMMARY:
The Lead Server is responsible for table service within the Community dining rooms. This server must set the standard for all other servers to follow. The Lead Server is responsible for assisting management to ensure the highest standards of customer service are being met by the rest of the wait staff.
Available shift: Full Time (Weekend Availability Needed)
Monday - Friday 11:00am to 3:00pm for lunch, Friday 3:30pm - 9:00pm for dinner, Saturday 3:30pm-9:00pm for dinner, Sunday 9:30am-4:00pm for brunch
Pay Range: $19.50 - $20.50
JOB RESPONSIBILITIES:
• Ability to effectively provide service to numerous tables in the busiest sections of the Dining Room.
• Responsible for training new hires and teaching others how to effectively train when necessary.
• Work with management to handle any complaints and find solutions.
• Assist with supervising the wait staff. These duties include: keeping everyone on task, delegating responsibilities, encouraging wait staff when necessary, and bringing problems to the attention of management.
• Work with management to coordinate staff for special functions and large parties. These duties will also require knowledge of event set-up and operation.
• Takes orders, provides service and all requested items both graciously and courteously.
• Answers pertinent questions about menu items.
• Help meet department standards by working with kitchen staff to ensure the best quality of food is served to the residents.
• Other duties as assigned by supervisor.
What you will bring:
Our ideal candidate will be reliable and follow safety procedures and duties assigned by a supervisor.
• High school graduate.
• Must meet requirement of hours as a full-time employee.
• Ability to understand and follow instructions in English and communicate effectively.
• Dining service experience in a hotel, restaurant or club strongly preferred.
• Ability to interpret and explain the menu, refer or answer questions, coordinate meal service process and understand requests.
• Ability to work in close cooperation with Residents, guests, visitors, families, supervisors and peers. Requires courtesy, tact and graciousness.
Welcome! Come work at a place where you can make a difference in the lives of others!
About Stoneridge Creek:
Stoneridge Creek is a large Continuing Care Retirement Community on 50 acres in Pleasanton, CA in the Bay Area. The community consists of 565 Independent Living Units in Villas, Town Homes, and Apartments, as well as a Healthcare Center consisting of 73 Skilled Nursing beds and 67 Assisted Living Apartments.
Stoneridge Creek strongly promotes its STAR values which are: Service to residents and colleagues (S), Team Success (T), Aiming for excellence (A) and Doing the Right thing (R).
We appreciate your interest in employment opportunities in our community. We are committed to hiring a high quality, professional and caring individuals. We value and recognize the importance of supporting, training, and retaining our employees to better serve our residents. We look for employees with a passion for customer service.
Prior to beginning work at our community, applicants must complete and pass a drug screening, physical exam with tuberculosis (TB) skin test and criminal clearance through FBI and Department of Justice (over 18 only). The background search includes minor misdemeanors and DUIs.
Offers an excellent benefits package including medical, dental, vision, life insurance, flexible spending accounts, and a Safe Harbor 401(k) plan with match.
Apply online at http://stoneridgecreek.hrmdirect.com
Salary : $20 - $21
