What are the responsibilities and job description for the Waitstaff- Part Time, Day and Evening Shift position at STONERIDGE RETIREMENT GROUP?
Job Details
Description
Discover the StoneRidge Difference
Are you still looking for a company that values and appreciates all of your hard work? At StoneRidge Retirement Living Communities, we recognize that our dedicated team is the heart of our communities, and we offer an incredible comprehensive "we care about you" ADVANTAGES benefits package to show our appreciation.
As a valued team member, you'll enjoy caring for you & your family, ADVANTAGES like COMPANY-PAID medical, vision, and dental insurance for you and your dependents - that's 100% paid premiums for you and your dependent children. Plus, we offer company-paid HSA contributions, giving you free money back in your pocket to help cover medical costs. We also offer referral incentives!
Full-time Team Members - With 20 days of paid time off and 7 days of holidays that you start earning on day one, you'll have plenty of time to refresh and recharge.
All team members enjoy participation in our company-matched 401k and company-paid telemedicine through SwiftMD with no copay. This will help you have peace of mind knowing you're taken care of.
But we don't just care about your benefits - we care about you as a person. You'll have the opportunity to work with compassionate leaders who value teamwork, work-life balance, and patient care. We provide a family-oriented culture and want you to have a voice.
Join our team at StoneRidge Retirement Living Communities and discover make a meaningful difference in the lives of our patients and our team members. If you want to feel valued and appreciated for your hard work, apply today!
IL WAIT STAFF JOB DESCRIPTION
Applies basic skills appropriate for the position. Focuses on excellent customer service and customer satisfaction. Ability to effectively communicate with resident/customer and receive information to enable enhanced service. Works under direct supervision and follows standard procedures to accomplish assigned tasks.
Major Responsibilities, Duties, Functions, and Tasks of the Position
- Follows HACCP procedures while performing pre-service prep work and post-service work
- Serves food to residents/customers at a multiple number of tables, using proper rules of etiquette ie: proper introduction, knowledge of menu, offering beverages/refills, checking back with customer for satisfaction, attentive to needs, answering questions regarding food preparation and communicating customer concerns to kitchen staff
- Maintains table settings according to learned procedures to providing expected quality atmosphere in a restaurant style setting.
- Cleans and sanitizes work areas and equipment
- Participates as a team player, assisting co-workers with completion of job tasks, providing exceptional service, assisting in clearing and resetting tables
- Typically meets additional needs of the resident through room service preparation and delivery, communicating any concerns to the DRM.
- Actively participates in special function/special meal activities and shares ideas for future functions.
- Performs day to day assignments in addition to lead duties
- May assist others in preparation of foods and the proper storage of foods
- Immediately report resident related care concerns about treatment or abuse to the Department Supervisor as well as the Executive Director of the facility
- Interact with Team Members, Residents, and Guests in a courteous and professional manner
- Be accountable for all information in the Team Member Handbook
- Maintain confidentiality of resident, Team Member, family and facility information
- Understand and upholds Resident Rights
- Follow each Residents Plan of Care
- Follow oral and written instructions for all duties assigned and performed in an effective, timely and professional manner
- Complete assigned tasks in accordance with organization, facility, and department procedures
- Demonstrate the ability to work both independently and as part of a team
- Use supplies in an efficient and cost effective manner
- Ensure equipment is treated with proper care and is used only for the purposes and in accordance for which it was designed to be used for
- Follow facility reporting guidelines for any equipment that is not functioning properly or is need of repair
- Use Infection control practices, including Standard Precautions, to prevent the spread of diseases
- Maintain cleanliness of work area
- Perform preventative and corrective maintenance tasks, as directed
- Complete all documentation per facility protocol and Standards of Practice
- Follow all IT protocols, including submission of Sysaids, for all technology related issues
- Answer call bells and assist as able
Conduct Expected of a Team Member in the Position
- Interpersonal and Resident Relations: Interacts effectively with others and actively participates as a committed team member. This includes interacting in a respectful, professional manner; remaining calm in difficult interactions; assisting coworkers; listening to and involving others; objectively considering others’ ideas and opinions, and interacting effectively with people from varied and diverse backgrounds; creating an environment of positive and professional demeanor for residents.
- Following Policies and Procedures: Follows Company and departmental policies and procedures. This includes Federal, state, and local requirements and regulations; safety policies and procedures; the team member handbook; properly storing and disposing regulated medical waste; maintaining a clean and orderly workspace; dresses in proper attire; upholding ethical standards; and maintaining privacy and confidentiality of personal information of residents and team members.
- Work Orientation: Ensures that work activities are completed thoroughly, accurately, efficiently, and in a timely manner ensuring quality standards are met. This includes taking the initiative to complete job tasks; working without close supervision; being committed, reliable, trusted, and accountable for completing work activities; regularly and dependably being at work on time (i.e. good punctuality); and willingness to accept schedule changes or work additional hours as required by the company.
- Company Representation: Supports the reputation of the company and its services. This involves not tarnishing the image of the company during all written and oral communications with residents, families and friends of residents, suppliers, medical facilities, and members of the surrounding communities. This includes discussing company or departmental issues or problems in appropriate areas only with appropriate personnel.
- Safety: Follows Company policies, procedures, and practices related to safe work practices. This includes being knowledgeable about facility and industry standards, using all safety equipment provided, recommending safety equipment not currently in use that could prevent future injury, and being alert and aware of potential safety hazards at all times.
PHYSICAL REQUIREMENTS OF THE POSITION
Hours per day: 8 to 10 Days per week: Up to 5 Shift: Varies
1. Positional and Sensory Demands - Team Member is required to:
Occasional: 1-33% of day, Frequent: 34-66% of day, Constant: 67-100% of day
Positional |
Never |
Occasional |
Frequent |
Constant |
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Sitting |
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Standing |
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Walking |
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Climbing Stairs |
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Climbing Ladders |
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Reach Forward |
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Reach Overhead |
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Balancing |
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Stooping |
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Kneeling |
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Crouching |
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Crawling |
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Object Handling |
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Fingering |
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Feeling |
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Simple Hand Grasping |
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Firm Hand Grasping |
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Operating Controls |
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Sensory |
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Vision Far |
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Vision Near |
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Depth Perception |
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Color Discrimination |
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Field |
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Accommodation |
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Perception - Spatial |
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Perception - Form |
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Feeling |
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Speaking |
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Comments: ______________________________________________________________________
____________________________________________________________________________________
2. Team Member is required to lift and carry:
Occasional: 1-33% of day, Frequent: 34-66% of day, Constant: 67-100% of day
CONTINUOUSLY |
FREQUENTLY |
OCCASIONALLY |
NEVER |
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0-10 lbs. |
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11-20 lbs. |
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21-35 lbs. |
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36-50 lbs |
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51-75 lbs |
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76-100 lbs |
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Comments: ______________________________________________________________________
____________________________________________________________________________________
3. Team Member is required to push and pull:
Occasional: 1-33% of day, Frequent: 34-66% of day, Constant: 67-100% of day
CONTINUOUSLY |
FREQUENTLY |
OCCASIONALLY |
NEVER |
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0-10 lbs. |
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11-20 lbs. |
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21-35 lbs. |
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36-50 lbs |
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51-75 lbs |
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76-100 lbs |
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Comments: ______________________________________________________________________
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4. Team Member is required to use head/neck in:
Occasional: 1-33% of day, Frequent: 34-66% of day, Constant: 67-100% of day
CONTINUOUSLY |
FREQUENTLY |
OCCASIONALLY |
NEVER |
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Stationary Position |
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Frequent Flexing |
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Frequent Rotation |
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Comments: ______________________________________________________________________
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5. Team Member is required to use lower extremities for repetitive actions:
Right YES NO______ Left YES NO______
Comments: ______________________________________________________________________
____________________________________________________________________________________
6. Team Member is/is not able to change positions as comfort dictates from sitting,
standing and walking while performing job duties.
Comments: ______________________________________________________________________
____________________________________________________________________________________
7. Additional comments or requirements: _____________________________________________
____________________________________________________________________________________
Qualifications
Salary : $13 - $15