What are the responsibilities and job description for the HBR - Restaurant Host/Busser/Runner position at Stones Gambling Hall?
Description
Essential Responsibilities
All job duties are to be performed in accordance with Company Policies & Procedures, Safety Regulations and other legal regulations and requirements (California Health & Safety Code, Division 104, Part 7 - Retail Food). Essential responsibilities include the following and please note that additional duties may be assigned at a future date :
- Greet guests in a warm and friendly manner, escort guests to the appropriate tables, provide menus and check back with guests often to inquire how their dining experience is progressing.
- Assists servers to provide fast and courteous service to guests. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Answer telephone calls and respond to inquiries or transfer calls to schedule dining reservations
- Presents the restaurant in a professional, attractive manner by maintaining a clean environment; including keeping the coffee area clean; bussing trays, dirty dishes and flatware to the dishwashing area. Remove dirty plates, silverware, glassware, or anything left on the tables after a guest has left; keep tables and surrounding spaces clear and tidy and re-set tables appropriately, with fresh utensils, plates, or glasses for guests
- Deliver food and drink orders in a timely manner; maintain cleanliness throughout the restaurant
- Promote teamwork by circulating the dining room for maximum availability and assisting other team members, as needed
- Follow safe California Food Handlers guidelines
- Actively participate in safety training by making it a priority each day, takes a leadership role among peers by reporting unsafe practices or hazardous conditions to the Restaurant Assistant Manager, Security or Restaurant General Manager
- Monitor and enforce all the principles of L.E.A.D. training (Licensed Education on Alcohol and Drugs) and Stones Alcohol Consumption policy and report to CSM or Security any individuals in the casino who appear to be underage, intoxicated, whose conduct appears to be illegal, or who poses a threat to the Company's operations.
Requirements
BACKGROUND INVESTIGATION REQUIREMENTS
Per state and local law, a work permit is required for all employees of casinos and gambling halls, including The Tavern and The Saloon at Stones Gambling Hall and Sammy's Restaurant and Bar located in Stones Gambling Hall (City of Citrus Heights Municipal Code; Cal. Code. Regs; Bus. & Prof. Code.). Work permits are issued by the City of Citrus Heights. Accordingly, all employees will be required to meet all the requirements of obtaining such a work permit, including passing a criminal background check.
A FEE OF $180 TO THE CITY OF CITRUS HEIGHTS IS REQUIRED OF ALL APPLICANTS FOR A BACKGROUND INVESTIGATION AND CITY WORK PERMIT.
Please consider the following information prior to submitting an application for employment and applying for a Citrus Heights Work Permit.
Please read the following instructions before completing this application
A resume and / or other documents will not be accepted in lieu of a complete application; however, you may submit additional documents with the application. Comments such as "See Resume" are not acceptable and may result in the application being considered incomplete.
Any information you provide in this application, accompanying documents, and / or given verbally is subject to verification. Falsification, misrepresentation, or omissions of fact may be grounds for rejection of your application, or subsequent termination of employment if hired.
This application and any accompanying document(s) submitted for consideration of employment become property of the Company and will not be returned to the applicant.
City of Citrus Heights Municipal Code Chapter 10, Article II, Sec. 10-34. - Issuance or denial of employee permit.
a) Upon receipt of an application for an employee permit to serve as a cardroom manager, employee or independent agent, the chief of police shall conduct such investigation pursuant to section 22-168 and applicable law as he or she deems necessary or appropriate.
b) The chief of police shall deny an employee permit if, pursuant to section 22-169, the chief of police finds that the applicant :
1) Is less than 21 years of age.
2) Was convicted of any crime punishable as a felony, including a conviction by a federal court or a court in another state for a crime that would constitute a felony if committed in this state.
3) Was convicted of any misdemeanor involving dishonesty or moral turpitude within the ten-year period immediately preceding the submission of the application, unless the applicant has been granted relief pursuant to Penal Code § 1203.4, 1203.4a or 1203.45.
4) Was associated with criminal profiteering activity or organized crime, as defined by Penal Code § 186.2.
5) Exhibited contumacious defiance of any legislative investigatory body or other official investigative body of any state or of the United States, when that body is engaged in the investigation of crimes relating to gambling; official corruption relating to gambling activities; or criminal profiteering activity or organized crime, as defined by Penal Code § 186.2.
6) Fails to provide information, documentation, and assurances required by this article or requested by the chief of police, fails to reveal any fact material to qualification, or supplies information that is untrue or misleading as to a material fact pertaining to the qualification criteria.
7) Fails to clearly establish eligibility and qualification in accordance with this article.
c) The chief of police may deny an employee permit if, pursuant to section 22-169, the chief of police finds that the applicant :
1) Was convicted of a crime and the time for appeal has elapsed, or when an order granting probation is made suspending the imposition of sentence, irrespective of the entry of a subsequent order under Penal Code § 1203.4, and the chief of police concludes that by reason of the crime or act the applicant would perform his or her duties as a cardroom manager, employee or independent agent in an unlawful manner or in a manner which subjects patrons of the cardroom to risk of harm or criminal, deceitful or otherwise unethical practices; or
2) Violated or is in noncompliance with any of the sections and requirements of this article or other applicable law or administrative rule or regulation.
d) Notwithstanding subsection (c)(1) of this section, an application shall not be denied solely on the basis that the applicant was convicted of a misdemeanor if the applicant has met all applicable requirements of the criteria of rehabilitation developed to evaluate the rehabilitation of a person when considering the denial of a license under Penal Code § 4852.05.
e) The department of justice, division of gambling control, may object to the issuance of any employee permit issued pursuant to this article.
f) The chief of police shall have the authority and discretion, but shall be under no obligation, to issue a temporary employee permit for a period not to exceed 30 days pending determination as to whether a prospective employee is eligible for an employee permit.
CALIFORNIA CODE OF REGULATIONS, TITLE 4. BUSINESS REGULATIONS, DIVISION 18. CALIFORNIA GAMBLING CONTROL COMMISSION. 12105.
Mandatory and discretionary grounds for denial of work permit
a) An application for a work permit shall be denied by the Commission if either of the following applies :
1) The applicant meets any of the criteria for mandatory disqualification under Business and Professions Code section 19859.
2) The applicant is found unqualified pursuant to the criteria set forth in subdivisions (a) or (b) of Business and Professions Code section 19857.
b) An application for a work permit may be denied by the Commission if it finds any of the following :
1) Cause set forth in Business and Professions Code section 19914, subdivision (a), paragraphs (1) through (9), inclusive.
2) Within ten years immediately preceding the submission of the application, the applicant was convicted of any of the following offenses :
A) A misdemeanor involving a firearm or other deadly weapon.
B) A misdemeanor involving gaming or gaming-related activities prohibited by Chapter 9 (commencing with section 319) and Chapter 10 (commencing with section 330) of Title 9 of Part 1 of the Penal Code.
C) A misdemeanor involving a violation of an ordinance of any city, county, or city and county, which pertains to gambling or gambling related activities.
D) A misdemeanor involving a violation of the Gambling Control Act.
E) A misdemeanor involving dishonesty or moral turpitude whether or not the applicant was granted relief pursuant to Sections 1203.4, 1203.4a, or 1203.45 of the Penal Code.
c) The grounds for denial set forth in this section apply in addition to any grounds prescribed by statute.
d) The criteria set forth in this section shall constitute grounds for objection to the issuance of a work permit by a city, county, or city and county pursuant to Business and Professions Code section 19912.
e) The provisions of Business and Professions Code sections 19857, 19859, and 19914, subdivision (a) shall be deemed incorporated by reference into this regulation for the purposes set forth in this section. For the purposes of this section, the criteria incorporated by reference in these regulations from Business 183 and Professions Code section 19914, subdivision (a), apply to conduct or events occurring prior to the filing of an application for a work permit
BUSINESS AND PROFESSIONS CODE DIVISION 8. SPECIAL BUSINESS REGULATIONS [18400 - 22948.25]
CHAPTER 5. The Gambling Control Act [19800 - 19987], ARTICLE 4. Licensing [19850 - 19879] 19859.
The commission shall deny a license to any applicant who is disqualified for any of the following reasons :
a) Failure of the applicant to clearly establish eligibility and qualification in accordance with this chapter.
b) Failure of the applicant to provide information, documentation, and assurances required by this chapter or requested by the chief, or failure of the applicant to reveal any fact material to qualification, or the supplying of information that is untrue or misleading as to a material fact pertaining to the qualification criteria.
c) Conviction of a felony, including a conviction by a federal court or a court in another state for a crime that would constitute a felony if committed in California.
d) Conviction of the applicant for any misdemeanor involving dishonesty or moral turpitude within the 10-year period immediately preceding the submission of the application, unless the applicant has been granted relief pursuant to Section 1203.4, 1203.4a, or 1203.45 of the Penal Code; provided, however, that the granting of relief pursuant to Section 1203.4, 1203.4a, or 1203.45 of the Penal Code shall not constitute a limitation on the discretion of the commission under Section 19856 or affect the applicant's burden under Section 19857.
e) Association of the applicant with criminal profiteering activity or organized crime, as defined by Section 186.2 of the Penal Code.
f) Contumacious defiance by the applicant of any legislative investigatory body, or other official investigatory body of any state or of the United States, when that body is engaged in the investigation of crimes relating to gambling; official corruption related to gambling activities; or criminal profiteering activity or organized crime, as defined by Section 186.2 of the Penal Code.
g) The applicant is less than 21 years of age.
Salary : $180