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Customer Care - Account Manager (Mid Level Excel Skills Required)

Stones River Electric
Nashville, TN Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

Job Description

Job Description

Stones River is seeking a Customer Care Representative to join our team! You will be responsible for assisting internal and external customers by providing service and billing information to both.

Responsibilities :

  • Incoming and Outgoing Phone calls
  • Processing of customer service requests
  • Updating customer portals
  • Working with Stones River Service Coordinators and notifying customers of service dates
  • Uploading documentation to customer portals as well as accounting / work order system
  • Data entry

Qualifications :

  • Must be detail oriented
  • Must have a working knowledge of Excel and Microsoft Office
  • Must have at least 3 years of service customer care experience
  • We provide :

  • Excellent career advancement opportunities
  • In-house training
  • A career with a rapidly growing company in a rapidly growing market
  • Compensation :

  • Hourly to start with opportunities for growth
  • Medical, dental & vision
  • Life Insurance Benefit
  • Paid Holidays
  • Vacation
  • 401K Match
  • Sign-On / Referral Bonus after 90 days
  • To apply :

    Qualified candidates please email your resume or work history.

    We are an equal opportunity employer.

    Company Description

    Stones River Electric stands as a distinguished family-owned and privately held company with a rich legacy spanning over 30 years. Our expertise lies in leading-edge services encompassing the design, installation, management, and maintenance of facility lighting, electrical, and energy solutions. Recognized for our unwavering dedication to enhancing energy efficiency and delivering cost-effective solutions, we have established a stellar reputation for innovation and excellence in the industry. As a dynamic and growing organization, we prioritize top-tier expertise, professionalism, and exceeding customer expectations. Join our team and be a part of our enduring legacy of success in the electrical industry!

    Company Description

    Stones River Electric stands as a distinguished family-owned and privately held company with a rich legacy spanning over 30 years. Our expertise lies in leading-edge services encompassing the design, installation, management, and maintenance of facility lighting, electrical, and energy solutions. Recognized for our unwavering dedication to enhancing energy efficiency and delivering cost-effective solutions, we have established a stellar reputation for innovation and excellence in the industry. As a dynamic and growing organization, we prioritize top-tier expertise, professionalism, and exceeding customer expectations. Join our team and be a part of our enduring legacy of success in the electrical industry!

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