What are the responsibilities and job description for the Server - Stillwater's position at Stonewall Resort?
About Us
At Stonewall Resort, people come first. As a company that values its employees, we are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Overview
To provide exceptional service to our guests in the area in accordance with all of Stonewall Resort's food service standards.
Essential Functions:
Qualifications:
Restaurant Service experience preferred. Must be both guest and team oriented. Well organized.
At Stonewall Resort, people come first. As a company that values its employees, we are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships. We offer a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Overview
To provide exceptional service to our guests in the area in accordance with all of Stonewall Resort's food service standards.
Essential Functions:
- Assist in having patio dining area ready for service five minutes prior to the start of a meal period.
- Clear table after guests departure.
- Prepare and set table in preparation of guests.
- Practice excellent service communication skills-ensuring Four Diamond Service.
- Full knowledge of telephone answering, recording reservations, and providing guests with general information (direction, menu questions, hours of operation, etc).
- Operate and understand the Micros System.
- Responsible for accuracy of all guest checks in the way of payment, billing and CMP counts.
- Carryout policies and procedures of Stonewall Resort and Benchmark Hospitality while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service.
- Follow safety procedures to ensure a safe working environment.
- Perform all duties in a professional manner and in accordance with company policies.
- Flexibility to work a varied schedule due to business levels and industry demand.
- Maintain uniform & grooming standards as outlined in employee handbook & departmental training.
- Ensure knowledge and practice of Stonewall and state liquor guidelines and laws.
- Job knowledge of Hostess, Dining Room Assistant, and In-Room Dining functions.
- To be knowledgeable of all services with the hotel.
- E nsure that the highest degree of sanitation in regard to food handling is adhered to at all times.
- Ensure a clean, safe, and orderly work area.
- Attend meetings as required.
Qualifications:
Restaurant Service experience preferred. Must be both guest and team oriented. Well organized.
