Oracle HCM Technical Support

Overview

Overview

Connecting clients to markets – and talent to opportunity.

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.

Business Segment Overview

Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

Responsibilities

Job Purpose and Responsibilities:

Position Purpose: The Oracle HCM Technical Support Specialist will serve as a pivotal member of the HR Technology team. This role is entrusted with the ongoing maintenance, support, and optimization of Oracle HCM Cloud functionalities to align with the company's strategic HR initiatives. Through effective collaboration with various departments including HR, Payroll, and IT, the specialist will contribute to the successful rollout of future Oracle modules, ensuring that they are configured to meet the evolving business requirements of the company. The HCM Technical Support Specialist will be instrumental in driving HR efficiency and effectiveness, delivering actionable insights through reporting and analytics, and enhancing overall user experience within the Oracle HCM Cloud environment.

Primary Responsibilities:

• Data Migration and Loading: Perform data migration tasks using HCM Data Loader (HDL) and HCM Spreadsheet Data Loader (HSDL).
• Reporting and Analytics:
• Design and develop custom reports and dashboards using Oracle Transactional Business Intelligence (OTBI).
• For more complex reporting requirements or advanced customization, make use of BI Publisher.
• Once the reports and dashboards are developed and tested, publish and share with the intended audience.
• Integration:
• Develop and maintain integrations between Oracle HCM Cloud and other third-party systems.
• Functional Configuration:
• Set up and configure various modules like HCM Core, HCM Absence, HCM Performance Management, Payroll, Time and Labour.
• Implement strong access controls: Ensure that access to sensitive data and resources is limited to authorized individuals.
• Customization:
• Write and maintain Fast Formulas to meet business requirements.
• Documentation:
• Create detailed technical and functional documentation for configurations, integrations, and customizations.
• Training and Support:
• Train end-users and provide ongoing support for Oracle HCM Cloud solutions.
• This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities.
  
  

Qualifications

Qualifications:

Required:

• 7 years of experience with implementing, configuring, and maintaining Oracle HCM Cloud.
• Extensive knowledge in HDL, HSDL, OTBI, Fast Formulas.
• Strong understanding of HCM Core, Absence, Performance Management, Goals Management, Payroll, Time and Labour modules.
• Excellent critical thinking, analytical and problem-solving skills.
• Experience in understanding and translating the priorities of the business and integrating cross functional strategies to meet the needs of the business.
• Ability to communicate to technical and non-technical users.
• Demonstrated ability to improve processes and initiate change.
• Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion.
• Strong verbal/written communication abilities and effective interpersonal skills.
• Strong sense of urgency.
• Strong work ethic and emphasis on attention to details.
• Proficient computer skills, including Microsoft Office.
  
  
  

Preferred:

• Knowledge and prior experience with Human Resources policies & practices, a plus.
  
  
  

Education and Certification Requirements:

• Bachelor's Degree in related field required
  
  
  

Working Environment:

• Ability to work non-core business hours to accommodate meetings for a variety of time zones.
• Ability to work independently and make independent decisions.
• Ability to lead other team members in project work and serve as a resource for questions and issues escalation.
• Ability to work in a team environment.
  
  
  

Hiring Salary Range $90,000 - $125,000 Salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity and alignment with market data.)   Subject to business performance and recommendations of management, this role may be eligible to participate in an incentive compensation plan.  This compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position, is offered.