Contents Team Lead

Contents Manager – Property Restoration

W_inston Salem, NC , Competitive Salary Benefits_

Lead. Restore. Make an Impact.

At STOP Restoration, we don’t just restore properties—we restore lives. As a leader in the restoration industry, we are goal-driven, customer-focused, and committed to excellence. Every day, we operate with Integrity, Humility, Determination, and Optimism, and we’re looking for a Contents Manager who shares these values.

If you’re someone who thrives in fast-paced environments, has a heart for helping others, and knows how to lead a team to success, this role is for you!

Who You Are:

A Natural Leader – You know how to motivate, organize, and manage teams to get the job done.
Empathetic & Compassionate – You understand that our customers are going through stressful times, and you’re there to provide reassurance and professionalism.
Driven & Goal-Oriented – You take ownership of your work and are always looking for ways to improve efficiency and quality.
An Excellent Communicator – Whether you’re leading a team, coordinating with insurance adjusters, or updating customers, you communicate clearly and confidently.
Solution-Focused & Optimistic – Challenges don’t slow you down; they fire you up! You find solutions and keep things moving forward.

What You’ll Be Doing:

• Lead & manage a team handling personal property restoration.
• Oversee the packing, cleaning, storage, and return of customers’ belongings after disasters like water, fire, and mold damage.
• Ensure that every job meets high-quality standards and is completed efficiently.
• Communicate with customers, adjusters, and project managers to keep all parties informed.
• Maintain organization of contents inventory, documentation, and safety protocols.
• Drive results by setting clear goals and expectations for your team.

What We Expect From You:

Leadership experience in restoration, moving, or a similar field.
Strong work ethic and ability to hold yourself and your team accountable.
A customer-first mindset with outstanding problem-solving skills.
Ability to direct multiple team members and manage projects in a fast-paced environment.
A valid driver’s license and ability to pass a background check.

Why You’ll Love Working With Us:

A Clear Mission: We help people through some of their toughest days.
A Team That Has Your Back: We believe in supporting and pushing each other to achieve big goals.
Growth & Opportunity: As we expand, we strive to promote from within.
Competitive Pay & Benefits: We value hard work and reward it accordingly.

Are You Ready to Make a Difference?

We’re looking for someone who is ready to lead, grow, and make an impact. If that sounds like you, apply today!

Job Type: Full-time

Pay: $23.57 - $25.98 per hour

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Overtime pay

Application Question(s):

• Interviews are only done on Wednesday's between 2pm-4pm. Must be available to meet during that time.

Education:

• High school or equivalent (Required)

Experience:

• Water damage restoration: 1 year (Required)
• Fire restoration: 1 year (Required)
• Mold remediation: 1 year (Required)
• Content management: 1 year (Required)

Ability to Commute:

• Winston Salem, NC 27107 (Required)

Ability to Relocate:

• Winston Salem, NC 27107: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $24 - $26