What are the responsibilities and job description for the Support for Self-Storage Property position at STORAGE AMERICA?
Job Summary
Ensure efficient operation of local self-storage facility. Duties include maximizing sales & occupancy, controlling delinquencies, performing facility walk throughs and required custodial and minor maintenance functions and other duties as assigned.
Duties and Responsibilities
Perform daily functions of running the facility in accordance with company standards:
- Promote rentals of storage units and truck rental equipment by competently handling telephone and in-person inquiries and providing information to customers
- Effectively utilize computer system to log all transactions and tenant data / correspondence.
- Collect funds by phone and in person and post payments
- Complete daily facility inspections, checking locks and cleaning units as needed
- Conduct retail sales following proper cash management procedures
- Resolve customer issues and needs effectively and in a timely manner
- Open and close the office daily
- Contact tenants regarding past due accounts, auction notices, unit concerns
- Assist w rental trucks
- Monitor and report physical conditions and maintenance matters
- Keep office and restroom clean and organized
- Maintain exterior areas and grounds as attractive and free of debris
Skills and Competencies
- Skill in interacting with public and providing excellent customer service
- Polite and respectful listening skills for customer concerns
- Able to learn and consistently apply company policies and procedures
- Understand features and benefits of facility
- Confidence and capacity to work with minimum direct supervision
Qualifications and Requirements
- Professional presentation and appearance
- Familiarity with computer software programs
- Lifting up to 25 pounds, bending, reaching above shoulder level, pulling, typing, prolonged standing or sitting
- High school diploma or equivalent
- Valid driver’s license
- Successful background check
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: No less than 40 per week
Schedule:
- Every weekend
- Monday to Friday
Ability to Commute:
- Homestead, FL 33033 (Preferred)
Ability to Relocate:
- Homestead, FL 33033: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $15