What are the responsibilities and job description for the Part-Time Storage Facility Supervisor position at Storage Authority Buck Road?
About Storage Authority Buck Road
Storage Authority Buck Road is a leading self-storage facility in New Jersey, committed to delivering secure, affordable, and convenient storage solutions. We prioritize outstanding customer service, operational excellence, and a safe, welcoming environment. We’re seeking a dedicated Part-Time Assistant Manager to support weekend operations and serve as a backup during the week, bringing expertise in self-storage management and a knack for social media marketing.
Job Summary
We are hiring a professional and reliable Part-Time Assistant Manager to manage our self-storage facility on weekends and provide backup coverage during the week when the full-time manager is unavailable. The ideal candidate will have at least 2 years of experience in self-storage management, proficiency with SiteLink and/or Storable software, and experience using social media marketing tools like Facebook to promote the business. This role demands excellent customer service, organizational skills, and the ability to handle operational and administrative tasks efficiently.
Key Responsibilities
- Customer Service: Assist customers with inquiries, rentals, payments, and issue resolution, ensuring a positive experience during weekend hours and backup shifts.
- Facility Operations: Oversee weekend operations, including opening/closing the facility, maintaining cleanliness, and ensuring security measures are followed.
- Software Management: Utilize SiteLink and/or Storable to process rentals, track payments, generate reports, and manage customer accounts.
- Marketing: Promote the facility using social media tools, particularly Facebook, to attract new customers and engage with the community.
- Administrative Duties: Maintain accurate records, process payments, and assist with lien procedures in compliance with New Jersey Self-Service Storage Facility Act.
- Maintenance: Conduct inspections, report repair needs, and keep the facility in excellent condition during shifts.
- Backup Coverage: Act as a backup for the full-time manager during weekdays (Monday–Friday, 9:30 AM–5:30 PM) when needed, with flexible availability.
- Compliance: Adhere to all state and federal regulations, including proper handling of customer data and lien processes.
Qualifications
- Experience: Minimum of 2 years in self-storage management.
- Software Skills: Proficient with SiteLink and/or Storable self-storage management software.
- Marketing Skills: Proven experience using social media marketing tools, particularly Facebook, to promote a business.
- Customer Service: Strong interpersonal skills with a focus on resolving customer needs professionally.
- Organizational Skills: Ability to multitask, prioritize, and maintain accurate records.
- Compliance Knowledge: Familiarity with New Jersey self-storage laws preferred.
- Physical Requirements: Ability to walk the facility, lift up to 25 pounds, and perform light maintenance tasks.
- Availability: Must be available to work Saturdays 9:30 AM–5:30 PM and Sundays 10:00 AM–4:00 PM, with flexibility to cover weekday shifts (Monday–Friday, 9:30 AM–5:30 PM) as needed.
Benefits
- Competitive pay: $19 per hour, paid bi-weekly.
- Opportunity to contribute to a respected local business in a supportive environment.
- Flexible role with potential for additional hours based on business needs.
Why Join Us?
At Storage Authority Buck Road, you’ll play a vital role in delivering exceptional service to our customers while supporting our weekend operations and providing backup during the week. We value professionalism, initiative, and teamwork, offering a welcoming workplace where your skills in management and marketing can shine. If you’re passionate about self-storage and customer service, this is the perfect part-time opportunity for you!
How to Apply
Please submit your resume and a brief cover letter highlighting your self-storage management experience, proficiency with SiteLink/Storable, and social media marketing skills via really. Applications will be reviewed on a rolling basis until the position is filled.
Storage Authority Buck Road is an Equal Opportunity Employer.
We comply with the New Jersey Law Against Discrimination and provide a workplace free from discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
Job Type: Part-time
Pay: $19.00 per hour
Expected hours: 14 per week
Schedule:
- On call
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Glassboro, NJ 08028 (Required)
Ability to Relocate:
- Glassboro, NJ 08028: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19