What are the responsibilities and job description for the District Manager position at STORAGEPRO INC?
District Manager
StoragePRO is looking for a talented District Manager to join our team for Manteca/Tracy/Stockton. If you are passionate about providing excellent customer service, driving sales and building a top-notch team, we want to hear from you!
About Us: StoragePRO Management is the nation's leading independent management company specializing in self-storage. Headquartered in Walnut Creek, California, we have more than 300 employees and manage over 125 facilities. The company continues to see strong revenue and NOI growth, along with substantial asset value increases from our partners.
What It's Like to Work Here: StoragePRO has a family feel where employees are part of the team. Our culture values our employees, encourages opportunities for career growth, and has given us the distinction of "Best Places to Work" in 2024. For more information about StoragePRO, visit our website at www.storagepro.com
Comprehensive Compensation and Benefits Package:
- Competitive salary
- Annual bonus eligibility
- Paid Time Off
- Medical, dental, vision insurance
- Flexible spending account
- 401k with generous company match
About the Role:
The successful candidate will manage multiple self-storage facilities and provide an exceptional customer
experience.
- Guide and direct the district team in the development, production, promotion, and financial aspects of StoragePRO's product and services; collaborate with key stakeholders to implement company strategy, systems and processes.
- Ensure a culture of customer service excellence; resolve customer inquiries and concerns.
- Perform regular site audits; identify ad implement opportunities to improve performance, including operational systems and sales.
- Manage physical assets, audit store inventory, store unit inventory, petty cash. Supervise repair and maintenance of facilities; review and approve supply purchases. Negotiate store service agreements and obtain approval.
- Recruit, motivate and retain a dedicated team of customer facing, front line employees. Evaluate performance and provide feedback for improvement.
- Drive business forward by using analytics to identify trends, develop and implement strategies; prepare budgets, control expenses, and identify revenue opportunities.
- Manage rental rates, discounts, Customer Protection Plan; oversee delinquent tenant process including auctions; coach team to reduce delinquency rates and improve customer retention.
About You:
- College degree or relevant course work and 3 years management experience in multi-unit operations in retail, hotel, food service, leasing, with responsibility for 10 stores. Self-Storage management experience preferred.
- Proven leadership skills in building, developing, and retaining high-performing teams.
- Proficient in MS Outlook (Word, Excel, Outlook) and the ability to learn management software and IT hardware fundamentals at each location.
- Exceptional communication and ability to allocate time effectively, work under pressure and meet tight deadlines; handle multiple demands and competing priorities.
- Proactive always looking ahead and anticipating customer and business needs and challenges.
- Flexible self-starter who flourishes in a dynamic environment.
If you are ready to become a part of the StoragePRO team, apply here with your resume.
