What are the responsibilities and job description for the Integrations Engineer position at Stord?
Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels. Stord manages over $5 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. With Stord, brands can sell more, save money, and reduce headaches.
With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, Native, Tula, American Giant, and more trust Stord to make their supply chains a competitive advantage. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures.
About The Role
Integrations are at the heart of the Cloud Supply Chain. Our dedicated in-house integrations team work with our customers to connect their systems and partners to Stord. We are looking for a talented and passionate Integrations Specialist with customer facing experience to help grow our team.
Using our ETL tools and in-house integrations, you will leverage your understanding of EDI and API integrations to establish connections with a range of systems from WMS platforms through to E-commerce sites. Partnering with the Integration Leads and Architects, you will work with internal and external customers, providing world class support and connectivity.
What You'll Do
With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, Native, Tula, American Giant, and more trust Stord to make their supply chains a competitive advantage. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures.
About The Role
Integrations are at the heart of the Cloud Supply Chain. Our dedicated in-house integrations team work with our customers to connect their systems and partners to Stord. We are looking for a talented and passionate Integrations Specialist with customer facing experience to help grow our team.
Using our ETL tools and in-house integrations, you will leverage your understanding of EDI and API integrations to establish connections with a range of systems from WMS platforms through to E-commerce sites. Partnering with the Integration Leads and Architects, you will work with internal and external customers, providing world class support and connectivity.
What You'll Do
- Build integration flows between the Stord platform and 3rd party supply chain systems, such as ERP, WMS, and e-commerce platforms, as outlined by the Integrations Lead
- Performing testing on integrations and get sign off from the customer prior to go-live
- Produce detailed documentation for new integrations
- Support existing customer integrations when issues arise, providing feedback to the support team to improve their coverage and our documentation
- Communicate clearly and effectively with internal and external customers to understand and resolve issues related to integrations
- Look for ways to enhance our integrations flows and processes, working with wider team to suggest and implement improvements
- Track progress and provide regular updates on integrations in our work management platform and at team standups
- Bachelor's Degree in Business or STEM field ideally
- 1-4 years experience working on B2B system integrations, preferably in Supply Chain
- Experience in integration tools like Workato/Boomi etc.
- Experience Reviewing, interpreting, and mapping EDI messages
- Understanding of REST, JSON, XML, and Ruby with experience using API clients (ideally Postman)
- Experience is providing 3rd line support to non-technical audiences, with ability to communicate clearly and simply
