Dispatch Apprentice

About us

Store and Haul is a small business in TRANSPORTATION_LOGISTICS in Van Wert, OH. We are challenging, fun and collaborative.

Our work environment includes:

• Growth opportunities
• Wellness programs

Store and Haul is looking for a Dispatcher Apprentice to join our team. The Apprentice is responsible for providing support and assistance to the dispatch team in a trucking office. This apprenticeship role is designed to help you gain valuable industry experience and develop the necessary skills to pursue a career in trucking dispatch. You will work closely with experienced dispatchers, learning the day-to-day operations and contributing to the efficient management of trucking operations

Responsibilities

• Assist the dispatch team in coordinating and scheduling truck drivers for pick-up and delivery of goods, ensuring timely and efficient transportation.
• Learn and utilize dispatch software and systems to update and maintain accurate records of trucking activities, including driver assignments, routes, and delivery status.
• Communicate effectively with truck drivers, providing them with detailed instructions, updates, and any changes to their assigned routes or delivery schedules.
• Monitor and track the progress of truck drivers using GPS systems and other tracking tools, ensuring adherence to established timelines and customer requirements.
• Collaborate with warehouse personnel to coordinate loading and unloading of trucks, ensuring proper sequencing and organization of shipments.
• Assist in resolving any issues or challenges that may arise during transportation, such as route changes, traffic delays, or mechanical breakdowns, by communicating with drivers and offering appropriate solutions.
• Learn to optimize the use of available resources, including drivers, equipment, and fuel, to maximize operational efficiency and cost-effectiveness.
• Support the dispatch team in maintaining accurate records of driver hours, mileage, and fuel consumption for compliance with industry regulations.
• Assist in handling customer inquiries, complaints, and requests, providing excellent customer service and maintaining a professional and courteous demeanor.
• Learn about safety procedures and regulations in the trucking industry, promoting a culture of safety and ensuring drivers adhere to all applicable rules and guidelines.
• Continuously seek opportunities to learn and develop skills related to trucking operations, dispatching, and logistics

Experience:

• Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
• Excellent verbal and written communication skills.
• Ability to work well under pressure and in a fast-paced environment.
• Attention to detail and accuracy in data entry and record keeping.
• A willingness to learn and adapt to new technologies and industry practices.
• Strong problem-solving and decision-making abilities.
• Ability to work collaboratively as part of a team.
• Willingness to work flexible hours, including nights and weekends.
• Reliable transportation.

Education and Experience:

• High school diploma or equivalent qualification.
• Proficiency in using computers and basic software applications.

Physical Requirements:

Ability to sit and/or stand for 8-10 consecutive hours, walk, talk, and listen; use fingers, hands, and arms and lift up to 15 lbs. when/as/if needed.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Word: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)

Work Location: In person

Salary : $18 - $19