What are the responsibilities and job description for the Self Storage Operations Specialist position at Store Here Self Storage?
Are you a motivated and detail-oriented individual looking for a challenging role in self-storage operations?
As a Self Storage Operations Specialist at Store Here Self Storage, you will be responsible for:
Customer Engagement:
Interact with customers to understand their storage needs and provide solutions.
Process rentals, process payments, and answer questions.
Tenant File Management:
Maintain accurate tenant files using computer systems provided.
Prepare and mail weekly, monthly, and other requested reports.
Collection and Revenue:
Collect rent, fees, and other monies owed to the business.
Process and initiate collection services in accordance with policy and federal and state law.
Facility Upkeep:
Maintain the cleanliness and organization of storage facilities.
Promote and accurately track marketing programs and outside tracking services as prescribed by the employer.
Previous experience in customer service or retail sales is required. Proficient telephone skills are critical. The candidate must be able to work weekends and be a team player. Apartment, hotel, or storage experience is helpful but not necessary. Strong computer skills are a plus. A pre-employment background check will be conducted, and a valid driver's license is required.
