What are the responsibilities and job description for the Pool Deck Server position at Storey Lake?
We are looking for a skilled and friendly Pool Deck Server to join our team! This position plays a big role for creating and providing best customer experience and satisfaction to our Members. Your ultimate goal is to provide an exceptional guest experience delivering food and beverages to our members and guests on our pool deck.
Responsibilities Include, but are not limited to:
- Provide excellent customer services
- Greet customers and present menus
- Make suggestions based on their preferences
- Take and serve food/drinks orders
- Up-sell when appropriate
- Arrange table settings
- Keep tables clean and tidy at all times
- Deliver checks and collect payments
- Cooperate and communicate with all serving and kitchen staff
- Adhere to all relevant health department rules/regulations and all customer service guidelines
- Any other tasks assigned by your supervisor including work that may not be related to table services
Restaurant Server requirements and qualifications
- 1 year of experience in Hospitality
- Experience with developing constructive working and interpersonal relationships with colleagues and customers
- Experience with cash register and any ordering information system
- Problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Active listening
- Customer-centric
- High school diploma; food safety training will be considered a plus
This position provides food/table service to our members and guest poolside throughout the summer. Applicants should be aware that this position has exposure to direct sunlight and heat during the hottest part of the summer.