Operations Manager

SUMMARY OF POSITION: The Operations Manager is responsible for coaching, leading and motivating SMG’s Operations team to achieve a best-in-class operation. Responsibilities include managing the Assembly, Machining, Maintenance, and Shipping/Receiving departments to ensure quality product is made and shipped on schedule, maintaining ISO standards, and providing recommendation and justification for capital expenditures. The Operations Manager leads and drives safety, environmental and ergonomic initiatives, innovation, and continuous improvements events targeting cost reductions, efficiency, and quality improvements with the goal of eliminating waste and improving productivity. The Operations Manager is responsible for achieving objectives while exhibiting Storm Industries Core Values.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Regular Functions include:

• Provide input to leadership in the development of long and short-range planning, policies, programs, and objectives.

• Develop department budget and manage to budget requirements.

• Ensure CNC equipment programming and production requirements are met.

• Ensure all environmental and safety policies and procedures are implemented and followed, while certifying that housekeeping in facility is best in class using 6S principles.

• Lead regular safety meetings.

• Achieve operational goals, ensuring customer satisfaction while encouraging innovation and employee participation.

• Identify and implement measures to improve production methods, equipment performance, and quality of product.

• Recommend resource requirements including capital expenditures, manpower, and facility requirements.

• Evaluate and configure space in the warehouse for efficient flow.

• Drive continuous improvement and lean projects targeting cost reduction, quality, and plant productivity

• Work with other departments to maintain ISO certification process.

• Develop, recommend, and execute plan to recruit, develop, coach and evaluate staff. Ensure all established processes are followed (e.g. hiring, training, performance management, etc.).

• Establish, implement and monitor KPIs for safety, service level, quality, cost, and productivity.

• Work with other operations as needed to ensure optimal results.

• Other duties as required.

Periodic Functions include:

• Develop reports as required.
• Prepare and deliver presentations as needed.
• Conduct production cost analysis and payback scenarios where needed.
• Travel (domestic or international) as needed.
• Miscellaneous projects as required.

Leadership Responsibilities:

• Conduct managerial responsibilities in accordance with the organization's policies and applicable laws.
• Manage employee attendance, performance management, safety programs, order accuracy and employee development.
• Ensure performance objectives are outlined and completed in a thorough and timely manner.
• Recommend and assist with employee development programs.
• Coordinate/assist manager and coordinate with HR for recruiting and employee development requirements.
• Work with Human Resources for employee relations matters, coaching, counseling and corrective actions.

MINIMUM QUALIFICATIONS

Education and/or Experience:

• Bachelor’s degree or equivalent work experience along with a minimum of five years of experience.
• Engineering or technical degree.
• Ability to travel domestically and internationally periodically. Up to 10% per year.

Professional/Technical Training and Skills include:

• Demonstrated knowledge and application of safety and safe work practices.
• Able to understand and use financial statements, budgets, and costing.
• Experience deploying Lean/Continuous improvement in manufacturing.
• Proven comprehensive knowledge of manufacturing philosophies, operations, processes and related technologies.
• Ability to read, analyze and interpret technical procedures and technical drawings.
• Experience with machine shop and assembly operations desired
• ISO 9001-2008 experienced, certified or trained.
• Able to read, analyze and interpret general business periodicals, professional journals, technical procedures and governmental regulations
• Able to use Microsoft software including Excel, PowerPoint, Word, etc.

Licenses and Certifications include:

• Lean Six Sigma Green or Black Belt preferred.
• Leadership/supervisory skills training an asset.