Quality Control Manager

Storm Smart is one of the largest manufacturers of storm protection products in America. We have an extensive list of accomplishments, including being recognized by Inc. Magazine as one of North America's fastest-growing privately held corporations.

Since our start in 1996, we have helped nearly 100,000 homeowners increase the value of their property by making their homes safer from storms and more energy efficient. We continue revolutionizing the storm protection industry powered by the most talented people with an unwavering drive to be the best.

Because we believe in our workforce, you will be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed.

We also offer the following:

• Competitive Pay
• Health, Dental and Vision
• Company-paid Group Life Insurance
• Paid Time Off
• Holiday Pay
• Generous 401(k) plan that includes a 4% employer match.
• Tuition reimbursement
• Company-paid Short Term Disability Plan
• Critical illness, Hospital Indemnity, and Accident plans
• Volunteer Time Off
• Parental Leave

Storm Smart's success depends on people, productivity, and procedures.

The Quality Control (QC) Manager will be tasked with implementing a robust Quality Management System across the supply chain, production, and installation functions. This will include the documentation of all quality control processes to ensure that products meet agreed upon standards of quality, reliability, and performance. This role will need to collaborate with other functional teams and lead through influence to establish a culture of quality.

This position will require you to travel outside the country approximately 10-15% of the time.

Performance Metrics:

• Reduction in defects and non-conformance rates.
• Improvement in customer satisfaction and reduction in complaints.
• Efficiency gains in quality control processes.

Key Responsibilities & Duties:

Quality Control System Management:

• Develop, implement, and monitor quality control systems and procedures.
• Create and maintain quality standards, inspections, and audit documentation.

Team Leadership:

• Act as part of the Operations Leadership team in conjunction with Contract Operations, Supply Chain, Production, and Field Installation.
• Conduct regular team meetings to review performance and discuss quality concerns or improvements.

Inspection and Testing:

• Oversee testing and inspection of inbound raw materials, in-process items, and finished goods.
• Analyze quality control test results and recommend process improvements.

Root Cause Analysis and Corrective Actions:

• Investigate product or process failures, identify root causes, and implement corrective actions to prevent recurrence.
• Collaborate with production and engineering teams to address and resolve quality issues.
• Establish quality metrics with supply base to ensure compliance with product standards.

Reporting and Analysis:

• Prepare detailed reports on quality metrics, trends, and areas for improvement.
• Present findings and recommendations to senior management.

Continuous Improvement:

• Implement strategies to improve quality, reduce waste, and increase efficiency.
• Stay updated on the latest industry trends, tools, and best practices in quality management.

Customer and Supplier Communication:

• Address customer complaints and implement solutions to improve satisfaction.
• Work with suppliers to ensure that incoming materials meet quality standards.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed represent the knowledge, skill, or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.

Required Skills/ Abilities:

Technical Skills:

• Knowledge of quality control tools and methodologies (e.g., SPC, FMEA, CAPA).
• Proficiency in quality management software and data analysis tools.
• Understanding of Lean Manufacturing methodologies in driving efficiency.

Soft Skills:

• Strong leadership, organizational, and decision-making abilities.
• Excellent communication and interpersonal skills.

Education/Experience/Licenses/Certifications:

Education:

• Bachelors degree in quality management, Engineering, Manufacturing, or a related field.
• Advanced certifications (e.g., Six Sigma, ASQ Certified Quality Manager) are preferred.

Experience:

• 5 years in quality control or assurance, with 2 years in a managerial role.
• Experience in manufacturing or supply chain industries is a plus.

Work Environment:

While performing the duties of this job, the employee is regularly required to bend, move, lift, and carry material weighing up to 50 pounds; some positions may involve moving, lifting, and carrying material weighing up to 75 pounds; stand up to eight hours each day; work in all weather conditions; be exposed to high noise levels; and wear hand, eye, and hearing protection.

Physical Demands:

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The work environment for this position predominantly involves manufacturing facilities, specifically in un-airconditioned spaces, where the employee can expect exposure to fluctuating noise levels ranging from moderate to loud.

Storm Smart is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is our policy to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.