Clinical Secretary - Digestive Health Center - PT - Day

Position Status:

Part time

Shift:

First Shift (Days - Less than 12 hours per shift) (United States of America)

Hours per week:

25

Job Information
Exemption Status: Non-Exempt

A Brief Overview
Greets all patients and visitors to unit. Keeps visitors/family informed of patient progress. Provides clerical/secretarial support to clinical staff. Answers the telephone and takes detailed messages. Responsible for managing PAR levels and ordering all unit supplies.

Education Qualifications

High School Diploma / GED Preferred

Experience Qualifications

• Previous clerical support and computer experience. Preferred
Experience using computers and Microsoft Office. Preferred

Skills and Abilities

• Understanding of medical terminology. (Preferred proficiency)
• Excellent verbal/written communication, public relations, and organization skills. (Preferred proficiency)
• Ability to develop good rapport with fellow employees; ability to work both independently and within a team environment. (Required proficiency)
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. (Preferred proficiency)
Ability to think critically and carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. (Preferred proficiency)

What you will do

• Maintains department specific checklists and logs (including Quarterly Expired Supplies, Cleaning logs, Biomedical/Facilities Management Repairs, Information Services Request logs, and conducts department specific Environment of Care inspections) Report findings to appropriate staff and ancillary departments.
• Maintains department office equipment and clinical equipment. Orders additional equipment as needed. Maintains knowledge of department service line, equipment and supplies.
• Maintains an inventory of departmental supplies (including forms, equipment, and instruments). Ensures that supplies have been ordered, received, and stored in appropriate supply area(s) and orders department supplies in PMM.
• Receives incoming telephone calls; screens and appropriately routes calls to department staff, patients, and medical staff. Relays messages accurately and efficiently to clinical staff. Acts as a liaison to ancillary departments to develop communication patterns and to troubleshoot problems as they arise.
• Makes arrangements for curtain cleaning, pest control services, dry cleaning for physician scrubs, need for additional housekeeping supplies or furniture cleaning as well as coordinates with other departments to borrow supplies.
• Notifies transportation for STAT pickups, deliveries to other department or pickup from another department to DHC. Reviews Quest lab sheet and calls for pickup.
• Bakes and packages cookies for patients post – procedure.
• Assists with department asset tracking.
• Faxes chart information to physicians’ offices as needed. Maintains patient confidentiality.
• Places calls for additional staff as needed.
• Analyzes requests and directs those requests and unresolved issues to appropriate resources.
• Keeps logs of volunteers and nursing students on the unit and faxes f/u paperwork to appropriate entities.
Enhances professional growth and development by attending and actively participating in all required facility drills, meetings and in-service training programs.

Required for All Jobs

• Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned

Patient Facing Options

Position is Not Patient Facing

Remote Work Guidelines

• Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
• Stable access to electricity and a minimum of 25mb upload and internet speed.
• Dedicate full attention to the job duties and communication with others during working hours.
• Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

On-Site; No Remote

Scope

No Supervisory Responsibility

No Budget Responsibility No Budget Responsibility

Physical Demands

• Balancing: Occasionally 1-3 Hours
• Carrying: Occasionally 1-3 Hours
• Climbing (Ladders): Rarely less than 1 hour
• Climbing (Stairs): Rarely less than 1 hour
• Crawling: Rarely less than 1 hour
• Crouching: Rarely less than 1 hour
• Driving (Automatic): Rarely less than 1 hour
• Driving (Standard): Rarely less than 1 hour
• Eye/Hand/Foot Coordination: Frequently 3-5 Hours
• Feeling: Rarely less than 1 hour
• Grasping (Fine Motor): Frequently 3-5 Hours
• Grasping (Gross Hand): Frequently 3-5 Hours
• Handling: Occasionally 1-3 Hours
• Hearing: Occasionally 1-3 Hours
• Kneeling: Rarely less than 1 hour
• Lifting: Occasionally 1-3 Hours up to 50 lbs
• Operate Foot Controls: Rarely less than 1 hour
• Pulling: Frequently 3-5 Hours up to 25 lbs
• Pushing: Frequently 3-5 Hours up to 25 lbs
• Reaching (Forward): Frequently 3-5 Hours up to 25 lbs
• Reaching (Overhead): Frequently 3-5 Hours up to 25 lbs
• Repetitive Motions: Frequently 3-5 Hours
• Sitting: Occasionally 1-3 Hours
• Standing: Occasionally 1-3 Hours
• Stooping: Rarely less than 1 hour
• Talking: Occasionally 1-3 Hours
Walking: Occasionally 1-3 Hours

Working Conditions

• Burn: Rarely less than 1 hour
• Chemical: Rarely less than 1 hour
• Combative Patients: Rarely less than 1 hour
• Dusts: Rarely less than 1 hour
• Electrical: Rarely less than 1 hour
• Explosive: Rarely less than 1 hour
• Extreme Temperatures: Rarely less than 1 hour
• Infectious Diseases: Rarely less than 1 hour
• Mechanical: Rarely less than 1 hour
• Needle Stick: Rarely less than 1 hour
• Noise/Sounds: Occasionally 1-3 Hours
• Other Atmospheric Conditions: Rarely less than 1 hour
• Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour
• Radiant Energy: Rarely less than 1 hour
• Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
• Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour
• Hazards (other): Rarely less than 1 hour
• Vibration: Rarely less than 1 hour
• Wet and/or Humid: Rarely less than 1 hour

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.

Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.