Support Coordinator - Performance Excellence - PT - Day

Schedule:

Part time – 20-35 hours/week, benefit eligible

Shift:

First Shift (Days - Less than 12 hours per shift) (United States of America)

Weekly Work Schedule:

M-F
Job Information
Exemption Status: Non-Exempt

A Brief Overview
Responsible for professionally interacting with staff members, physicians and patients in coordinating logistics for performance improvement projects. Coordinator must have the ability to make independent decisions for work prioritization and the ability to handle multiple tasks, working as part of the PEX team. The Support Coordinator would be a resource to our departments for follow up on improvements, monitoring measures of success, logistical planning. This would also be a position that would prepare them to be specialists and senior specialists. Supports the PEX Division by coordinating various clinical data collection initiatives for performance improvement initiatives. Meets independently, or in collaboration with PEX specialist/senior specialist with Department directors, managers, and front-line staff on an ongoing basis to implement or revise project plans. Provides and presents performance improvement data analysis which is used to modify policies or procedures, as necessary. Partners with other staff members to improve processes that impact the efficiency, delivery and safety of care to patients. Provides a specific channel through which team members can seek solutions to problems, concerns, and unmet needs related to project work.

Education Qualifications

• High School Diploma / GED Required
• Bachelor's Degree Preferred

Experience Qualifications

• 2 years Administrative support or business management experience. Required

Skills and Abilities

• Must have excellent written and oral communication. (Required proficiency)
• Must have ability to work with numbers effectively. (Required proficiency)
• Ability to define problems, collect data, interview witnesses, establish facts and draw valid conclusions. (Required proficiency)

What you will do

• Manage and update Administrative Huddle board daily. Provide high quality customer service when collaborating with Executives, Physicians, Employees and Patrons of SVH.
• Class coordination for Lean Training Curriculum. Manage deadlines, logistics and catering support across the team for Events and Trainings. Catering management for Events including pick-up, set-up and tear down duties.
• Maintain expense tracking and procurement items. Organizing third-party Vendors to deliver or provide elements that can’t be produced in-house.
• Office coordination; focus on Calendar management, Event Room and Office Area. Planning and executing multiple tasks and plans simultaneously.
• Data support to collect, record and analyze project or organizational metrics, gauge impact and for monitoring results. Gather data for reports, discussions and presentations.
• Assist in managing action plans, post event follow-up sessions and coordinate team members to keep project on track.

Travel Requirements

• 10%

Required for All Jobs

• Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
• Performs other duties as assigned

Patient Facing Options

• Position is Not Patient Facing

Remote Work Guidelines

• Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
• Stable access to electricity and a minimum of 25mb upload and internet speed.
• Dedicate full attention to the job duties and communication with others during working hours.
• Adhere to break and attendance schedules agreed upon with supervisor.
• Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

• Hybrid

Scope
No Supervisory Responsibility

• No Budget Responsibility No Budget Responsibility

Physical Demands

• Balancing: Occasionally 1-3 Hours
• Carrying: Occasionally 1-3 Hours
• Climbing (Ladders): Rarely less than 1 hour
• Climbing (Stairs): Occasionally 1-3 Hours
• Crawling: Rarely less than 1 hour
• Crouching: Rarely less than 1 hour
• Driving (Automatic): Occasionally 1-3 Hours
• Driving (Standard): Occasionally 1-3 Hours
• Eye/Hand/Foot Coordination: Frequently 3-5 Hours
• Feeling: Frequently 3-5 Hours
• Grasping (Fine Motor): Frequently 3-5 Hours
• Grasping (Gross Hand): Frequently 3-5 Hours
• Handling: Frequently 3-5 Hours
• Hearing: Frequently 3-5 Hours
• Kneeling: Rarely less than 1 hour
• Lifting: Occasionally 1-3 Hours up to 50 lbs
• Operate Foot Controls: Rarely less than 1 hour
• Pulling: Occasionally 1-3 Hours up to 50 lbs
• Pushing: Occasionally 1-3 Hours up to 50 lbs
• Reaching (Forward): Occasionally 1-3 Hours up to 50 lbs
• Reaching (Overhead): Occasionally 1-3 Hours up to 50 lbs
• Repetitive Motions: Frequently 3-5 Hours
• Sitting: Frequently 3-5 Hours
• Standing: Frequently 3-5 Hours
• Stooping: Occasionally 1-3 Hours
• Talking: Frequently 3-5 Hours
• Walking: Frequently 3-5 Hours

Working Conditions

• Chemical: Rarely less than 1 hour
• Dusts: Rarely less than 1 hour
• Electrical: Rarely less than 1 hour
• Infectious Diseases: Rarely less than 1 hour
• Mechanical: Rarely less than 1 hour
• Noise/Sounds: Occasionally 1-3 Hours
• Other Atmospheric Conditions: Rarely less than 1 hour
• Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.

Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.