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Field Service Technician

Storopack, Inc.
Westborough, MA Full Time
POSTED ON 1/5/2025
AVAILABLE BEFORE 1/27/2025

Field Service Technician - Westborough, MA

Responsibilities

  • Provide efficient and timely service to internal and external customers to assure that our equipment is installed, repaired and operating to the customer’s expectations so we continually reduce customer attrition.
  • Analyze individual solutions and take appropriate action to ensure that the customer’s needs are met.
  • Abide by and follow all Safety Policies and Guidelines of Storopack
  • Understand and Follow the Vision and Guidelines of Storopack
  • Prioritize and handle multiple tasks as they arise.
  • Maintain an active role in continuous improvements.
  • Overnight Travel: Maximum 5%

Qualifications

  • 2-year Technical Degree and/or 2 plus years of Technical Service Experience
  • Prior field service experience is desired.
  • Valid Driver’s License and Excellent Driving Record
  • Basic Computer Skills – Word, Excel, PowerPoint, Outlook
  • Mechanical Ability – working with Hand Tools, Power Tools and General Mechanical applications to trouble shoot and resolve mechanical issues.
  • Electrical Ability – working with Voltage Meters, Amp Clamps and General Electrical applications to trouble shoot and resolve electrical issues.
  • Ability to read Basic Electrical Schematic and Engineered Drawings

Job Type: Full-time

Pay: $27.00 - $30.00 per hour

Expected hours: No less than 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Programmable logic controllers: 1 year (Preferred)
  • Mechanical knowledge: 2 years (Required)

Ability to Commute:

  • Westborough, MA 01581 (Required)

Willingness to travel:

  • 50% (Preferred)

Work Location: In person

Salary : $27 - $30

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