LXP Warehouse Supervisor - Raleigh, NC

The Appliance Warehouse Supervisor oversees appliance operations (LG) at our Raleigh location, ensuring efficient inventory management, logistics coordination, workplace safety, and team leadership to enhance warehouse performance and customer satisfaction. This role also manages the scheduling and coordination of daily appliance installations, resolves customer concerns, ensures installers receive proper training, and maintains necessary parts and tools for optimal efficiency and effectiveness.

Key Responsibilities:

• Oversee daily appliance warehouse operations, including receiving daily shipments, loading outgoing orders, and performing regular cycle counts.
• Ensure inventory accuracy through monthly cycle counts and process improvements to address discrepancies.
• Develop and implement procedures to enhance productivity and safety.
• Lead, train, and motivate appliance warehouse staff to achieve performance goals.
• Ensure compliance with OSHAregulations and all health and safety standards.
• Maintain equipment functionality and adherence to safety protocols.
• Collaborate with LX Pantos/LG on installation needs, new neighborhood walks, and certifiedtraining.
• Maintain an organized, clean, and efficient appliance warehouse environment.
• Analyze performance metrics and implement improvements.
• Address damaged goods, inventory discrepancies, and customer returns effectively.

Supervisory Responsibilities, The Appliance Warehouse Supervisor oversees the following roles:

• 2 to 3 Warehouse Associates
• 4 to 10 Appliance Installers

Success Metrics:

• Maintain a clean, organized warehouse that meets all safety requirements, ensuring the dock is broom- swept and ready for the next shift.
• Achieve 95% or higher annual inventory accuracy on monthly cycle counts.
• Exceed OSHAsafety standards through regular inspections, safety walks, and team training.
• Actively support company-wide safety initiatives as a key safety committee member.
• Conduct regular site visits and provide organization feedback meetings with team members.

Requirements:

• Valid North Carolina Driver's License
• Minimum 10 Years related experience preferred
• Proven organizational and follow through skills required
• Proven leadership ability skills required
• Excellent communication and interpersonal skills required
• Ability to work effectively in a team environment
• Ability to work after normal business hours as needed to support the team and meet customer expectations.