What are the responsibilities and job description for the Shift Supervisor position at Story Cannabis Co.?
Description
- Serves as a resource for questions or issues from staff and customers
- Oversee onboarding for all new retail associates
- Assists with tracking of daily and monthly inventory
- Assist with restocking the sales floor with cannabis and non-cannabis products
- Open and close the store as needed
- Assist the Management team
- Provide exceptional customer service in accordance with established standards
- Develop and maintain rapport with our customers, vendors, service providers and staff
- Recommend, select and help locate the proper medicine for patient depending on their individual needs
- Explain the effect of different types of cannabis to customers and patients clearly and effectively
- Ensure strict controls to protect organization assets at the direction of management
- Set up and break down display cases per company standard
- Ensure phone calls and online orders are addressed in a timely manner
- Maintain cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization
- Maintain a positive work environment conducive to trust and respect
- Maintain strictest confidentiality in compliance with HIPAA guidelines
- Perform other related work as required
Requirements
Education
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
