What are the responsibilities and job description for the Shift Supervisor position at Story Cannabis?
Serves as a resource for questions or issues from staff and customers
Oversee onboarding for all new retail associates
Assists with tracking of daily and monthly inventory
Assist with restocking the sales floor with cannabis and non-cannabis products
Open and close the store as needed
Assist the Management team
Provide exceptional customer service in accordance with established standards
Develop and maintain rapport with our customers, vendors, service providers and staff
Recommend, select and help locate the proper medicine for patient depending on their individual needs
Explain the effect of different types of cannabis to customers and patients clearly and effectively
Ensure strict controls to protect organization assets at the direction of management
Set up and break down display cases per company standard
Ensure phone calls and online orders are addressed in a timely manner
Maintain cleanliness, i.e. dusting, glass cleaning, vacuuming, sweeping and sanitization
Maintain a positive work environment conducive to trust and respect
Maintain strictest confidentiality in compliance with HIPAA guidelines
Perform other related work as required
Marijuana knowledge strongly preferred.
Must be over 21 years of age.
Can legally work in the United States - all documentation required.
Excellent customer service and communication skills.
Applicant must consent to a criminal background check.
Must have a valid State-Issued ID or U.S. Passport.
Must be able to occasionally lift 50 pounds.
Must be able to either sit or stand for long periods of time.
Must have reliable transportation.
Must have no scheduling restrictions.
Employment offers are contingent upon successful
completion of all pre-employment background checks.
Education
Minimum High School Diploma or G.E.D equivalent required.
Degree in horticulture, agriculture, or plant science field is desirable.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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