What are the responsibilities and job description for the Customer Service Assistant position at Story Lane Box?
Job Description
We are seeking an enthusiastic Customer Service Assistant to join our team in Los Angeles, CA. This role involves assisting customers with inquiries, resolving issues, and providing support to ensure customer satisfaction. This is a fantastic opportunity to grow your career in customer service with a supportive and professional team.
Salary : $17.50 - $26.00 per hour
Key Responsibilities :
- Respond to customer inquiries via phone, email, and chat, ensuring timely and accurate assistance.
- Provide information about our products and services, addressing customer concerns effectively.
- Assist with account setup, troubleshooting, and billing inquiries.
- Maintain accurate and detailed records of customer interactions in our CRM system.
- Collaborate with team members to resolve complex issues and improve service processes.
Qualifications : Qualifications
Additional Information
Benefits :
Salary : $18 - $26
