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Lead Server (No Late Hours!)

StoryPoint Group
Portage, IN Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/19/2025

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The Dining Room Lead

The Dining Room Lead will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer service standards. Supervise and coordinate activities of dining room personnel to provide timely and courteous service to our residents and guests by performing the following duties.

Required Experience

  • Associates degree or equivalent; or one to three years related experience and / or training; or equivalent combination of education and experience. Fine dining experience preferred.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Ability to apply good judgment in understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Maintains a high energy level and is a self-motivator.
  • Carries incredibly high standards in their work.

Primary Responsibilities

  • Staffing responsibilities including : Interviewing, hiring, training, coaching, and scheduling.
  • Schedule dining reservations and arranges parties or special services for diners.
  • Greets guests, escorts them to tables, and provides menus.
  • The Restaurant Manager handles and fixes all complaints to ensure a great dining experience for residents and guests.
  • Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to patrons.
  • Inspects dining room serving stations for neatness and cleanliness.
  • Inventories table linens and other dining room supplies for tables and serving stations.
  • Work toward continual improvement of the overall organization.
  • About Us

    For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.

    We aspire to make each moment exceptional, supported by our six powerful pillars : Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.

    If you love serving others, and are looking for an opportunity to thrive, CommonSail Investment Group and our businesses is your destination.

    Equal Opportunity Employer

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