What are the responsibilities and job description for the Patient Financial Services Representative/Counselor position at Stoughton Health?
Stoughton Health has an excellent opportunity for a Patient Financial Services Representative/Counselor to join our team on a Full-Time basis.
The Patient Financial Services Representative/Counselor is responsible for the coordination of accounts requiring payment arrangements, Community care coordination, and collection referral to appropriate agencies. Additionally, files liens, probate claims, and bankruptcy claims when appropriate.
Essential Functions:
- Coordinate payment plans with patients
- File claims in a timely manner
- Responds to all inquiries promptly
- Provides accurate and friendly assistance to patients or family members with billing and insurance questions
- Good telephone/communication skills
- Good time management skills
Position Requirements:
- Required: High School Graduate or Equivalent
- Preferred: Associate’s Degree
- Special Requirements: Experience in Patient Accounts in a hospital or clinic setting is required. One year experience in hospital or clinic billing/collections is preferred.
- Computer Competency: Basic Computer Skills are expected for this position
- Microsoft Office Suite Skills: Intermediate Skills- Able to perform fairly detailed formatting, create Word and Excel files, write formulas, and prepare applicable charts for reports
Work Shift:
- Full-Time, 1.0 FTE
- 40 hours per week
- Scheduled Days: Monday - Friday
- Scheduled Shift: 8:00 am – 4:30 pm
- No Weekends
- No Holidays
Benefits:
Working with Stoughton Health offers a comprehensive benefits package, including:
- 403(b) retirement plan (employer match at hire)
- Medical Insurance (Multiple Health Plan Options)
- Dental, and Vision insurance
- Disability and life insurance
- Flexible spending account
- Health Savings Account (HSA)
- Paid Time Off (PTO at hire)
- Employee assistance programs
- Tuition Assistance
- Free On Campus Parking
Work Environment:
This position is a hybrid role that can be in-person at the Stoughton Hospital location or remote. The role supports a collaborative and supportive work culture while providing exceptional, personalized service.
Stoughton Health offers a competitive pay rate, shift differential pay, and excellent benefits. Equal Opportunity Employer. Apply online to join our team
Job Openings & Online Application - Stoughton Health
