What are the responsibilities and job description for the Director Fleet Sales - Refrigerated position at Stoughton Trailers?
Grow and develop refrigerated trailer sales assignments that consistently meets/exceeds sales and market share goals while also meeting profit goals. This includes, but is not limited to, improving market penetration (depth and breadth), adding/improving customers, contract negotiation, and representation of all STI Company's products.
* Develop and implement strategic sales and marketing plans to (in cooperation with other departments) align the strengths of the organization with the market opportunities to maximize profit, ROI, and value for stakeholders in the Company. This includes, but is not limited to, recommendation of product lines to respond to the market. Follow in-house sales administrative personnel and activities. The activities include, but are not limited to, quote preparation, releases and shipments, sales promotions and advertising, external communications to dealers, reps.
* Participate directly in sales (and sales support) calls to internal and external customers, interact with customers, and interact interdepartmentally to promote Company sales and marketing efforts and to strive to maximize value added to the customer.
* Coordinate with Sales Administration and Engineering to create detailed product specifications and ensure accurate quoting inputs.
* Closely monitor production schedules to ensure customer orders are being fulfilled as expected and communicated in a timely manner. Assist Sales Administration to ensure orders are documented accurately and closely monitor invoicing and receivables.
* Work closely with quality, manufacturing, and engineering to resolve customer issues and conflicts and ensure on-going customer satisfaction.
* Follows Quality Business Management System within Sales & Marketing Procedures.
* Perform all assigned tasks in a safe, efficient, timely, and accurate and highly productive manner according to company policy.
* Contribute to the team effort to produce a quality product.
* Attend scheduled work hours on a regular and timely basis. Maintain good attendance.
* Comply with all company policies and procedures.
* Briefing management on sales conditions.
* Maintain historical as well as current data to establish trends in Stoughton sales to be used in making future sales & marketing decisions.
* Maintain CRM Database
Above is a list of the most important responsibilities and functions, which are essential to the position. Responsibilities are subject to change based on business needs and conditions. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.
Knowledge and Skills:
* Commercial Vehicle Industry Knowledge and Trailer Sales Experience required.
* Ability to work at a fast pace, be open to trying new and different things, and express opinions regarding work methods. Take responsibility for mistakes.
* "Out of the Box" thinker with a competitive edge.
* Hunter mentality with strong fleet account management that support "best in class" pre & post-sales support.
* Must be the ultimate team player with ability to instill trust within all levels of Stoughton and the customer.
* Verbal communication skills, including in front of large groups of people.
* Knowledge of how to grow and build a business.
* CRM Skills.
* Proficient with Microsoft Office Software.
Qualifications
* Education: Minimum bachelor's degree in business or related field. MBA a plus.
* Minimum 5 years in commercial vehicle experience required.
* Minimum 2 years of demonstrated sales and/or service in commercial vehicle industry a plus.
* Licenses/Certifications: None.
Mental Requirements:
* Analytical reasoning- must be able to define the issue, weigh the options and select an action to resolve the situation.
* Problem Solving - Must be able to creatively think of a win/win solution to a problem. Determine if additional opinions are needed and act.
* Patience - Must be able to act responsibly and calmly in all business dealings with fellow employees, customers, and suppliers.
* Concise communication skills - Must be able to verbalize exactly what is meant.
* Computer skills - Knowledge of company computer system is vital to make use of the information for quick decision making.
* Planning workload - Must be able to prioritize the workload to meet deadlines.
Physical Requirements:
Ability to travel by car or plane 40-50%
Tools and Equipment Used:
Computers, phone and related equipment
Stoughton Trailers is an EEO/Affirmative Action Employer
Stoughton Trailers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stoughton Trailers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Stoughton Trailers expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Stoughton Trailers employees to perform their job duties may result in discipline up to and including discharge.
