What are the responsibilities and job description for the Inside Sales position at Stoughton Trailers?
Description
Stoughton Trailers is an EEO/Affirmative Action Employer
Stoughton Trailers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stoughton Trailers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Stoughton Trailers expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Stoughton Trailers employees to perform their job duties may result in discipline up to and including discharge.
Essential Duties and Responsibilities
- Answer customer inquiries via email and phone in a friendly, professional, and courteous manner.
- Enter customer orders, answer technical questions, resolve discrepancies & generates sales quotations
- Perform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to Company policy.
- Maintain good attendance. Attend scheduled work hours on a regular and timely basis.
- Comply with all Company policies and procedures.
- Other duties may be assigned by the company
Above is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.
Qualifications
- Education: High school diploma or equivalent required. Bachelor's degree preferred
- Knowledge, Skills, & Abilities:
- Superior & Professional Communication Skills, written & verbal
- Enjoys helping people & Puts the customer first
- Strong work ethic
- Problem solving skills
- Technical Knowledge of trailer parts preferred
- Able to Multi-task
- Strong time management and organizational skills
- Demonstrates a continuous improvement mindset
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Works under immediate supervision of the Product Brand Manager.
- Experience with Microsoft Office software primarily word & excel
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Stoughton Trailers is an EEO/Affirmative Action Employer
Stoughton Trailers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stoughton Trailers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Stoughton Trailers expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Stoughton Trailers employees to perform their job duties may result in discipline up to and including discharge.
