What are the responsibilities and job description for the Host and Hostess position at Stout Street Social?
As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience. Your core skills in customer service and communication will be essential as you greet and seat guests, manage reservations, and ensure a welcoming atmosphere. With experience in food service and restaurant operations, you will efficiently handle guest inquiries and maintain a smooth flow of service. Your familiarity with POS systems and guest relations will further enhance our commitment to exceptional hospitality. Join our team to create memorable experiences for our guests in a vibrant environment.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage reservations and seating arrangements to optimize guest flow.
- Provide excellent customer service by addressing guest inquiries and concerns promptly.
- Collaborate with restaurant staff to maintain a smooth dining experience.
- Utilize POS systems for efficient order processing and billing.
- Uphold high standards of cleanliness and organization in the dining area.
Qualifications
- Previous experience as a host or hostess in a restaurant setting
- Strong customer service and communication skills
- Familiarity with food service operations
- Experience with POS systems, such as Aloha and Micros
- Background in hospitality and guest relations
- Ability to manage phone etiquette and guest inquiries effectively
Job Types: Full-time, Part-time
Pay: $18.81 - $21.00 per hour
Expected hours: 15 – 30 per week
Shift:
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Salary : $19 - $21