What are the responsibilities and job description for the Field Service Technician position at STOW Group?
Company Description
Our core activity is the development and manufacturing of top-quality racking systems, mobile basis, and automated shuttles. Our customers benefit from much better utilization of their warehouses (up to 70% more pallet storage than traditional rack!), maximized vertical space, improved accuracy in pallet selection, and minimizing labor costs and product damage.
Over the span of more than 40 years, we’ve grown into a company with 9 manufacturing facilities, 19 commercial offices, and the know-how of around 2000 employees serving customers in 40 countries.
Early 2021, we opened our US Office and have already grown to over 50 people. It's exciting times to be at stow!
Job Description
- Testing Stow’s shuttle systems & mobile racks.
- Repairing Stow’s shuttle systems & mobile racks.
- Supervising assembly teams in large repairs of mobile racks.
- Commissioning and providing customer training for automated systems.
- Preventive maintenance (triggered by service contracts).
- As part of the service team you provides telephone support to end users and integrators.
Qualifications
- You have a technical degree or equivalent through experience.
- Mechanics
- Electronics (AC/DC, Motors 3-Phase and DC, reading E-Plans/Electronic schemes)
- Affinity with software is recommended.
- You have a good knowledge of English. Any other language is a plus.
- Computer skills: MS Office and Teams.
- You are open for occasional travel to Europe for training purposes
- You’re willing and able to travel to project sites across the USA and Canada consistently; your travel percentage averages 90%
Additional Information
What’s in it for you
- Medical (currently BlueCross BlueShield), Dental and Vision Insurance, including Family coverage, all currently 90% Company paid
- 20 days PTO, 5 days paid sick leave, 11 US paid holidays
- Flexibility
- Opportunities for career development as we’re expanding rapidly in the North American market
- Partial tuition reimbursement after 12 months
- Working with Pablo, our Engineering Manager (yep, he’s awesome!)
- Company paid Short- and Long-Term Disability Insurance
- Company Paid Life Insurance
- Company Paid Accidental Death & Dismemberment
- 401K with employer match, currently 4%
Salary Range: $30 to $33
All your information will be kept confidential according to EEO guidelines.
stow US provides equal employment opportunities to all employees and applicants for employment. stow prohibits discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $30 - $33
