What are the responsibilities and job description for the Customer Service Representative (Full Time) position at Stow Kent Animal Hospital, Inc.?
About the Role :
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients and ensuring their needs are met in a timely and efficient manner. You will be the first point of contact for our clients and will play a critical role in maintaining our reputation for outstanding customer service.
Minimum Qualifications :
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Office and basic computer skills
Preferred Qualifications :
Responsibilities :
Skills :
As a Customer Service Representative, you will utilize your exceptional communication and problem-solving skills to provide top-notch service to our clients. You will also use your organizational and multitasking abilities to manage a high volume of calls and inquiries. Proficiency in Microsoft Office and basic computer skills will be essential in maintaining accurate customer records and processing orders and returns. Preferred qualifications such as previous customer service experience, experience in a healthcare or veterinary setting, and bilingualism in English and Spanish will be beneficial in providing exceptional service to our diverse clientele.
