What are the responsibilities and job description for the Veterinary Receptionist position at Stow Kent Animal Hospital?
Job Summary
We are seeking a compassionate and organized Veterinary Receptionist to join our dedicated team. The ideal candidate will serve as the first point of contact for pet owners, providing exceptional customer service while ensuring the smooth operation of our veterinary practice. This role requires a love for animals, strong communication skills, and the ability to multitask in a fast-paced environment.
Duties
- Greet clients and their pets warmly upon arrival, creating a welcoming atmosphere.
- Schedule appointments and manage the clinic's calendar efficiently.
- Maintain accurate patient records and ensure all information is up-to-date.
- Process payments and manage medical collections with professionalism.
- Handle phone inquiries regarding pet care, appointment scheduling, and general veterinary questions.
- Maintain cleanliness and organization of the reception area and waiting room.
- Support the team with administrative tasks to enhance clinic operations.
Requirements
- Previous experience in a veterinary or animal care setting is preferred.
- Strong interpersonal skills with a focus on customer service.
- Proficient in using computer systems for scheduling and record keeping.
- Excellent organizational skills with attention to detail in managing multiple tasks simultaneously.
- A genuine passion for animal welfare and commitment to providing high-quality service.
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Rotating weekends
Ability to Commute:
- Kent, OH 44240 (Required)
Work Location: In person
Salary : $14