What are the responsibilities and job description for the IT Project Manager position at Stowers CAT?
Position Overview
The IT Project Manager is a self-directed team leader that will manage wide ranging complex digital transformation technical projects within the Stowers IT organization. They will lead planning and / or implementation of assigned enterprise IT projects through the full life cycle from project definition and approval through closing and all project deliverables in parallel. The IT Project Manager will facilitate the definition of project missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project or area progress; and provide corrective actions when necessary. She / he will advocate on behalf of business stakeholders and represent stakeholder needs as appropriate to all levels of the project teams, while concurrently maintaining cost, schedule and requirement baselines and adhering to strict change control processes. The candidate will work cross-functionally to solve problems and implement changes. The ideal candidate will present oral and written reports defining plans, problems, and resolutions to appropriate levels of project team members, and stakeholders.
The IT Project Manager will be a detailed oriented, pragmatic, analytical, professional with excellent communication skills. The ideal candidate is a self-starter who can drive, influence and collaborate with a multitude of stakeholders, sponsors and technical teams to meet project goals. He / she is a project leader with proven experience in managing digital transformation projects that include ERP migrations, Salesforce development and platform implementations, and deployment of Warehouse and Document Management systems.
Key Responsibilities (Essential Duties and Functions)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Plan, schedule and track project timelines, resources, milestones and deliverables using program / project management tools and best practices.
- Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders.
- Develop and manage full-scale project plans and associated communications documents for all assigned projects.
- Set, communicate and continually manage project expectations with team members and other stakeholders in a timely, clear and concise manner.
- Conduct project closing and create lessons learned documentation identifying successful and unsuccessful project elements.
- Identify and manage project dependencies and critical path issues / risks.
- Proactively manage changes in project scope, schedule, resources and budget.
- Identify any issues / risks to program / project success and develop mitigation plans to manage them throughout the project life cycle.
- Coordinate the efforts of all project team members and contractors, influencing them to take positive action and accountability for their assigned work.
- Coordinate with IT leadership to ensure that all program / project deliverables align with and support the strategic business goals of the applicable products.
- Build, develop, and grow business relationships vital to the success of the program and any related projects.
- Manage project requirements from initiation through definition of done including : managing scope, resolving road blocks, eliciting and delivering requirements, communication, testing, and training while promoting best practices and standards.
- Engage with all project stakeholders both internally and externally including : Executive and IT Management, Project Sponsor, Product Owner, Subject Matter Experts and additional required resources to continually seek opportunities to increase customer satisfaction and deepen customer relationships
- Drive and challenge business units on their assumptions of how they will successfully execute their plans
- Responsible for eliciting requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process mapping and descriptions, build vs buy analysis, task and workflow analysis for critical evaluation of information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
- Create and deliver artifacts derived from functional requirements utilizing : Business Requirement Documents, Business Process Diagrams, User Stories and Mockups for development and subject matter acceptance to establish the technical vision and balance usability and performance needs
- Clearly communicate to and share accountability for project results, progress, risks, expectations, timelines, milestones and other key project metrics with all project stakeholders
- Assist in coordination, leading and executing the testing process and UAT
- Other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education / Experience
Knowledge / Skill Requirements
Stowers Machinery is fortunate to have served East Tennessee since 1960. East Tennessee is a great place to live, work and raise a family. Stowers is fortunate to represent Caterpillar, the world's leading manufacturer of equipment; a company always striving to meet the demands of changing markets. Stowers is fortunate to have loyal customers who have joined a partnership that is mutually beneficial. And, Stowers is fortunate to have dedicated employees who love this business and are willing to work tirelessly to meet or exceed the customer's expectations.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
