What are the responsibilities and job description for the PIP Field Service Technician position at Stowers Machinery?
REQUIREMENTS:
High School diploma or equivalent. Must have a valid driver's license. At least two years’ experience normally required. Strong verbal, written, analytical, and interpersonal skills required. Must be able to pass background check, physical exam and drug screening.
RESPONSIBILITIES:
Capable of ordering parts if needed, scheduling, completing and closing Safety and Priority service letters within 6 months of service letters being released both in the field and shop.
Capable of installing and repairing Productlink hardware in the field and shop.
Perform maintenance, repairs and reconditioning of all products serviced by Stowers Machinery with no supervision from an assigned field truck on the customer job site.
Has the ability to direct and supervise technicians on jobs that require additional technicians.
Follows directions accurately and performs tasks in an efficient time while working with no supervision.
Work performed is mistake and error free. Accepts responsibility for own work and understands the impact of this work on the company.
Capable of inspecting machines and determining parts reusability and developing parts and material lists as needed without supervision.
Shows interest in own work and displays ability to learn new tasks.
Has knowledge of test equipment and procedures.
Capable of diagnosing problems, making repair decisions, and setting up jobs with no supervision.
Follows all DOT laws and exhibits safe driving practices while driving company vehicles.
Prepared to purchase hand tools as required to perform the job and. Properly safeguards all tools. Keeps an updated itemized record of employee-owned tools on file, which includes pictures, and cost of tools and toolbox.
Completes service reports at the completion of each job and ensures accuracy of reports with no assistance from supervisor or lead.
Completes job time cards completely and accurately as jobs are finished daily.
Orders all parts accurately without supervision to minimize parts returns and charges time to the proper work order and segments.
Handles all parts returns and core credits in accordance with company policies.
Experience
Preferred- 4 - 5 years: High School diploma or equivalent. Must have a valid driver's license. 4-5 years experience normally required. Strong verbal, written, analytical, and interpersonal skills required. Must be able to pass background check, physical exam and drug screening test.
Education
Preferred- High School or better
Licenses & Certifications
Preferred- Driver Licenses
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
