Secretary – Vacation Home Housekeeping Company

Position Overview:

We are seeking an organized, professional, and reliable Secretary for our vacation home housekeeping company. This part-time position offers an opportunity to work in a fast-paced environment while providing essential administrative support to ensure smooth operations of our housekeeping services for vacation rental properties.

Key Responsibilities:

• Administrative Support:
• Answer and direct incoming calls, emails, and inquiries related to housekeeping services.
• Manage and schedule appointments, meetings, and property inspections for the housekeeping team.
• Maintain and update client databases, ensuring all information is accurate and up-to-date.
• Prepare and manage documents such as service contracts, invoices, and reports.
• Coordinate communication between management, staff, and clients.
• Customer Service:
• Respond promptly to customer inquiries, concerns, or requests, offering solutions in a friendly and professional manner.
• Communicate any changes in scheduling or services to clients and housekeeping staff.
• Assist with booking, cancellations, and confirmations of housekeeping services for vacation homes.
• Inventory and Supplies Management:
• Track and order housekeeping supplies and inventory, ensuring there are adequate stocks for daily operations.
• Collaborate with suppliers to obtain quotes and ensure timely delivery of necessary cleaning products and equipment.
• Scheduling & Coordination:
• Coordinate the housekeeping schedule to ensure timely and efficient turnover of vacation homes.
• Ensure that all necessary tasks are completed within the designated time frames for each property.
• Assist with assigning staff to different vacation homes based on their availability and location.
• Record Keeping and Reporting:
• Keep accurate records of services rendered, inventory usage, and employee hours.
• Provide regular updates and reports to management on operational performance, staffing, and service quality.
• Other Duties as Assigned:
• Provide general office support, including filing, photocopying, and managing correspondence.
• Assist in other administrative or clerical tasks as needed to ensure the smooth functioning of the company.

Skills and Qualifications:

• Must pass a drug test and have no criminal history.
• Part-time availability.
• Must have a professional demeanor and be able to represent the company positively at all times.
• Computer-savvy with proficiency in Microsoft Office Suite (Word, Canva, Google Workspace, Excel, Outlook).
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Must have some college education (preferably in business, office administration, or a related field).
• Previous experience as a secretary, administrative assistant, or in a similar role, preferably in a hospitality or housekeeping setting is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong customer service skills.

Work Environment:

• Part-time position, with flexible hours.
• Office environment with occasional visits to vacation homes for inspections or meetings.

Job Type: Part-time

Pay: $12.50 - $14.00 per hour

Expected hours: No more than 20 per week

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance

Schedule:

• 4 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Education:

• Associate (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Shreveport, LA 71101 (Required)

Ability to Relocate:

• Shreveport, LA 71101: Relocate before starting work (Preferred)

Work Location: In person

Salary : $13 - $14