Benefits Administrator

Job Title: Benefits Administrator

Location: Remote (Must work M-F, 8:00 AM–5:00 PM EST)

Experience: 3–5 years of experience in Benefits Administration

Education: Bachelor’s degree preferred but not required

We are seeking a detail-oriented and experienced Benefits Administrator to join our team. This fully remote role is crucial to ensuring accurate and efficient administration of employee benefits programs. The ideal candidate will possess a strong background in benefits administration, advanced Excel proficiency, and the ability to handle multiple systems to deliver timely support to employees and HR partners.

Key Responsibilities:

• Benefits Administration:
• Oversee the accurate and timely administration of employee welfare benefits, including HSA, FSA, and other funding-related activities.
• Maintain benefits-related systems and ensure seamless data processing for new hires, transfers, and exiting employees.
• Audit and reconcile payroll deductions, ensuring compliance and accuracy.
• Employee Support and Compliance:
• Serve as a key point of contact for benefits-related inquiries, conducting research across systems to provide accurate and timely responses.
• Counsel employees and HR on US leave policies and accommodations (disability, FMLA, ADA, etc.), working closely with third-party vendors.
• Utilize the HelloHR system to track, assist, and respond to employee and manager inquiries, providing solutions or directing them to appropriate resources.
• Vendor and Financial Management:
• Review and reconcile invoices from third-party vendors and submit for timely payment.
• Audit and fund bi-weekly payroll deductions for various benefits, including HSA, FSA, DFSA, and voluntary benefits (e.g., pet, home, auto insurance).
• Regularly meet with third-party vendors to optimize processes and ensure proper benefit administration.
• Operational Excellence and Process Improvement:
• Facilitate regular meetings with HR Business Partners (HRBPs) to address benefits-related topics and provide updates.
• Conduct benefits onboarding for new hires and ensure smooth integration into benefits programs.
• Identify and propose process improvements to enhance the efficiency and accuracy of benefits administration.

Required Skills and Qualifications:

• Benefits Expertise: Proven experience in administering employee benefits, including funding accounts and managing leave/accommodation policies.
• Excel Proficiency: Advanced proficiency with Microsoft Excel, including formulas, pivot tables, and data analysis.
• Attention to Detail: Strong auditing and reconciliation skills, particularly for payroll deductions and vendor invoices.
• Communication: Excellent written and verbal communication skills, with the ability to explain complex benefits policies clearly.
• Problem-Solving: Demonstrated ability to research and resolve issues using multiple systems and resources.
• Collaboration: Experience working closely with HR teams, employees, and vendors to deliver a seamless benefits experience.

Preferred Experience:

• Familiarity with systems like HelloHR or similar HRIS platforms.
• Background in optimizing benefits processes and providing input on process improvements.

Why Join Us?

• Fully remote work environment with flexible scheduling aligned to EST hours.
• Opportunity to contribute to a dynamic and employee-focused benefits program.
• Collaborative and supportive team environment.

Call Kirsty to discuss in more detail.