Property Manager / Operations Manager - Short-Term Rental Business

Job Title: Property Manager / Operations Manager - Short-Term Rental Business

Job Description: We are seeking a proactive and detail-oriented Property Manager /
Operations Manager to oversee the daily operations of our short-term rental business. We are looking for a self-starter who is willing to do what it takes to deliver results. This individual will play a pivotal role in ensuring the seamless management of properties, delivering exceptional guest experiences, and driving operational efficiency.

Key Responsibilities:
1. Property Management:

• Conduct regular property inspections to ensure cleanliness, safety, and

maintenance standards are met.

• Manage PM schedules and coordinate with vendors and contractors for timely

maintenance and repairs.

• Oversee access control systems to ensure secure and smooth entry for guests

and staff.

2. Operational Oversight:

• Monitor the health of smart locks and manage integration with Guesty and other

software tools.

• Handle month-end financial entries and prepare accurate owner statements.
• Set up and integrate new property listings across various platforms.

3. Revenue Optimization:

• Monitor listing performance and pricing, adjusting as necessary to optimize

revenue.

• Implement event pricing strategies in collaboration with the executive and sales

teams.

4. Guest Experience:

• Monitor guest feedback to identify areas for improvement and implement

solutions.

• Ensure that all properties are guest-ready, providing a consistently high-quality

experience.

5. Collaboration:

• Work closely with the Cleaning Manager, Customer Solutions team, and the

Owner of the company to ensure alignment and efficient operations.

Qualifications:

• Proven experience in property management or a similar operations role, preferably

within the short-term rental or hospitality industry.

• Strong understanding of property management systems and tools (e.g., Guesty, Turno,

smart lock integrations).

• Excellent organizational and time-management skills.
• Financial acumen with experience in preparing financial reports and statements.
• Ability to analyze performance metrics and implement strategies to improve results.
• Exceptional communication and problem-solving skills.

Preferred Skills:

• Familiarity with pricing and revenue management strategies for short-term rentals.
• Experience with listing platforms such as Airbnb, VRBO, Booking.com, Expedia, and

management tools like Turno, Monday.com, and Guesty.

• Knowledge of local regulations related to short-term rentals.

Benefits:

• Competitive salary
• Flexible work environment
• Opportunity to grow with a dynamic and fast-paced company

If you are passionate about delivering outstanding guest experiences, have a keen eye for
detail, and thrive in a dynamic environment, we encourage you to apply for this exciting
opportunity.

Job Type: Full-time

Pay: $39,500.00 - $59,500.00 per year

Benefits:

• Flexible schedule

Schedule:

• Evenings as needed
• Monday to Friday
• On call
• Weekends as needed

Ability to Commute:

• Louisville, KY 40206 (Preferred)

Ability to Relocate:

• Louisville, KY 40206: Relocate before starting work (Required)

Work Location: In person

Salary : $39,500 - $59,500