What are the responsibilities and job description for the Customer Experience Specialist position at Strack and Van Til?
About Our Company:
Strack and Van Til is committed to delivering exceptional customer experiences through its catering services. As a Part-Time Catering Clerk, you will play a crucial role in achieving this goal.
Job Description:
- Assist with Order Preparation: Prepare and package catering orders according to company standards, ensuring accuracy and presentation.
- Maintain Food Safety and Quality: Follow food safety protocols to maintain cleanliness, product quality, and presentation in the catering department.
- Monitor Inventory Levels: Monitor product levels and help restock supplies and ingredients as needed, ensuring the work area is organized and well-stocked.
- Collaborate with Team Members: Work with other catering and deli team members to fulfill large or complex orders on time.
- Maintain Accurate Records: Maintain accurate records for all catering orders, including order details and special instructions, to ensure a seamless process from order to delivery.
Required Skills and Qualifications:
- Excellent Communication and Organizational Skills: Demonstrated ability to communicate effectively with customers and colleagues, and to organize tasks efficiently.
- Attention to Detail: Proven ability to follow instructions accurately and maintain high standards for product quality.
- Flexible Schedule: Availability to work mornings, evenings, weekends, and holidays as needed.
- Physical Requirements: Ability to lift up to 30 pounds, stand for extended periods, and perform repetitive tasks in a fast-paced environment.
