What are the responsibilities and job description for the Catering Clerk position at Strack & Van Til?
Job Summary
Seeking a dedicated, customer-focused Part-Time Catering Clerk to join our team. In this role, you'll play a key part in creating positive experiences for our catering customers by assisting with order preparation, maintaining high standards for product quality, and providing exceptional service. If you're organized, reliable, and have a passion for delivering great customer service, we encourage you to apply!
Key Responsibilities
- Customer Service: Greet customers warmly and provide assistance with catering orders, including answering questions, taking orders accurately, and offering product recommendations.
- Order Preparation: Assist in preparing and packaging catering orders in accordance with company standards, ensuring accuracy and presentation.
- Food Safety and Quality: Follow food safety protocols to maintain cleanliness, product quality, and presentation in the catering department.
- Inventory and Restocking: Monitor product levels and help restock supplies and ingredients as needed, ensuring the work area is organized and well-stocked.
- Team Collaboration: Work with other catering and deli team members to fulfill large or complex orders on time.
- Documentation: Maintain accurate records for all catering orders, including order details and special instructions, to ensure a seamless process from order to delivery.
- General Support: Assist with other tasks within the catering and deli departments as needed, such as cleaning and organizing workspaces.
Qualifications
- Experience: Previous experience in a customer service or food service role is preferred.
- Skills: Excellent communication and organizational skills, attention to detail, and ability to follow instructions accurately.
- Availability: Flexible schedule, with the ability to work mornings, evenings, weekends, and holidays as needed.
- Physical Requirements: Ability to lift up to 30 pounds, stand for extended periods, and perform repetitive tasks in a fast-paced environment.