Job Summary:

The AC Dispatch Coordinator will coordinate and schedule drivers for pick-up and delivery in a safe, efficient, and timely manner.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Schedules drivers for pick-up and delivery; selects most efficient routes for each driver.

• Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.

• Consolidates orders into truckloads for specific destinations.

• Anticipates weather complications along routes and at the drivers’ destinations; communicates delays and route changes as necessary.

• Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.

• Maintains and reviews billing and operation records; monitors daily logs for errors and/or compliance violations.

• Monitors drivers’ working hours to ensure compliance with federal and state laws and regulations.

• Oversees maintenance and repair schedules for vehicles.

• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Strong organizational skills to prepare and assign routes.

• Strong leadership skills to ensure drivers’ compliance with direction and assignments.

• Basic understanding of geographical area and mapping programs to facilitate efficient routing.

• Proficient with or able to quickly learn dispatch and recordkeeping systems.

• Ability to work at a fast pace and under pressure.

• Thorough understanding of shipping industry.

Education and Experience:

• High school diploma or equivalent required; Associate degree in Transportation, Logistics, or related field preferred.

• At least three years of related experience and execution of similar duties in warehouse/freight operations required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times.

Equal Opportunity Employer
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