What are the responsibilities and job description for the SVC Technology Integrator position at Strada Services?
Job Details
Description
Job Summary:
The Service Technology Integrator is responsible for identifying, implementing, and optimizing technologies that enhance the efficiency of the company’s service operations. This role collaborates with service teams, marketing, and operations to analyze workflows, recommend improvements, and ensure smooth adoption of new tools. The specialist plays a key role in improving productivity, reducing response times, and streamlining resource management.
Supervisory Responsibilities
Bachelor’s degree in Information Technology, Operations Management, or a related field preferred.
Experience with technology integration, process optimization, and service-based operations.
Physical Requirements
Description
Job Summary:
The Service Technology Integrator is responsible for identifying, implementing, and optimizing technologies that enhance the efficiency of the company’s service operations. This role collaborates with service teams, marketing, and operations to analyze workflows, recommend improvements, and ensure smooth adoption of new tools. The specialist plays a key role in improving productivity, reducing response times, and streamlining resource management.
Supervisory Responsibilities
- None
- Research and recommend technologies to improve service efficiency, response times, and overall productivity.
- Collaborate with residential and commercial management to analyze current workflows and identify areas for improvement.
- Scope and validate new technology integrations for approval and implementation.
- Develop and execute detailed implementation plans for new technology rollouts.
- Lead training sessions to ensure successful adoption of new tools by service teams.
- Monitor performance of integrated technologies and provide ongoing support and optimization.
- Stay current with industry technology trends to proactively recommend beneficial solutions.
- Strong understanding of technology integration in service-driven environments.
- Excellent project management skills, especially for service-based technology implementations.
- Strong analytical and problem-solving abilities to assess and improve workflows.
- Effective communication and interpersonal skills to bridge technical and non-technical teams.
- Ability to develop and lead training sessions for new software and systems.
Bachelor’s degree in Information Technology, Operations Management, or a related field preferred.
Experience with technology integration, process optimization, and service-based operations.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Some travel required
- Competitive Pay Rates, paid EVERY Friday
- Opportunities for Advancement
- Paid Time Off (PTO) – Start accruing on Day 1!
- Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance Employee Assistance Program (EAP) Life Insurance and AD&D Company-Paid Basic Life Insurance for ALL Employees Educational Assistance 401(k) with a Company Match of 50% up to the first 4% of contributions
